When you click a hyperlink in an e-mail message, Web page, or right-click a hyperlink on a Web page and then click Open in New Window, you may experience the following problem:

This article applies to Internet Explorer 5.01 to Internet Explorer 6.

When you try to use the Microsoft Windows Update Web site or the Microsoft Update Web site, you may receive one of the following error messages:

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Problem tuning into your LaunchCast music? This is the solution if your player freezes at “Tuning…” and never goes further.

Close all Internet Explorer windows, then launch it again. Now if you try to open LaunchCast, it should make it past the “Tuning…” screen.

If you are getting this error on all web sites you visit, it can be a problem with IE caching.

If you are sure you are connected properly to the Internet, but you still get the error “page cannot be displayed” on every web site you visit, try deleting the Index.dat file.

The location of this file is at: C:/Documents and Settings/username/Local Settings/Temporary Internet FIles/Content.IE5
Replace username above with your username in Windows.

Delete the Index.dat file in there and try Internet Explorer again. If this problem was caused by file caching, this should solve the issue.

Here’s how to trick your system into thinking Internet Explorer is not installed so that you can reinstall it.

Problem description: When you try to reinstall Internet Explorer 6 in Windows XP, you get a message that says:

?Setup has detected a newer version of Internet Explorer already installed on this system. Setup cannot continue.?

You can trick the Windows registry into thinking Internet Explorer 6 isn?t installed by doing the following.

1. Click START–>RUN–> and type REGEDIT in the open box.

2. Go to the following registry key.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components{89820200-ECBD-11cf-8B85-00AA005B4383}

3. Double click on the {89820200-ECBD-11cf-8B85-00AA005B4383} folder and set the value data to 0.

4. Download the ie6setup.exe and launch it to reinstall Internet Explorer 6.

Users are experiencing problems connecting to the iTunes music store to download music. Here is the fix that worked for us.

Problem summary: When you go to purchase songs in the iTunes music store, your login comes up and you enter your username and password, but you get a message:

iTunes could not connect to the music store
Make sure your connection is active and try again

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If you are having problems with a Java application in Internet Explorer, simply clearing out a few items usually resolves the issue.

Try the links below for more suggestions. http://java.com/en/download/help/index_error.xml http://support.microsoft.com/default.aspx?scid=kb;en-us;q168806

When you try to view a web page that was created with Visio 2003, you get the following error message:

“Internet Explorer cannot open the Internet site file://file_path/vml_1.htm Operation aborted.”

In Internet Explorer 7 (IE7)

To work around this issue, use an output format other than VML when you save to HTML from Visio 2003. To do this, follow these steps:

1. On the File menu, click Save as Web Page.

2. Type the file name and the output location.

3. Click Publish.

4. Click the Advanced tab. Select a format other than VML (Vector Markup Language) in the Output formats list. Click OK.