When you visit certain web sites in Firefox, you might get an error message that says something similar to the following:

site address is a site that uses a security certificate to encrypt data during transmission, but its certificate will not be valid until date/time.

To try to solve this problem, just double-click on the time in the lower right corner on the Taskbar and set the time correctly. Be sure to check the time, month, date and the year. As soon as it is corrected, this will usually fix this issue.

If you are getting a message popping up on certain web sites when using IE that says The security certificate has expired or is not yet valid, you will want to check the date and time your computer is set to.

Just double-click on the time in the lower right corner on the Taskbar and set the time correctly. Be sure to check the time, month, date and the year. As soon as it is corrected, this will usually fix this issue.

When trying to install an application, you may get the following error:

Internal Error 2738

To fix this problem, try the following steps:

1. Click Start > Run

2. Type regsvr32 vbscript.dll

Now try to install the program again. I hope this works!

When you sync an iPod in Windows XP, you may get the following error:

The iPod “name iPod” cannot be updated. An unknown error occurred (-50)

To solve this problem, try the following:

1. Click Start > Run and type regsvr32 softpub.dll

2. When you receive the message that the DLL has been registered, click OK and perform the same steps for each of the following commands one by one under Start > Run:

regsvr32 wintrust.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 mssip32.dll
regsvr32 cryptdlg.dll
regsvr32 initpki.dll

When installing a program, you may get the following error:

Error 2739. Could not access Javascript runtime action

This error is usually appears because the jscript.dll is not registered in Windows. To register it, perform the following steps:

1. Click Start > Run or hold down the Windows Key and press R.

2. Type regsvr32 jscript.dll.

3. Click OK when the message appears about the registration succeeding. If you receive an error instead, ensure you are logged into Windows as an Administrator.

You get an error when you try to write an email in Microsoft Outlook:

Microsoft Word is set to be your e-mail editor. However, Word is unavailable, not installed, or is not the same version as Outlook. The Outlook e-mail editor will be used instead. An OLE registration error occurred. The program is not correctly installed. Run setup again for the program.

To try to fix this problem, perform the following steps.

1. Click Start > Run or hold down the Windows Key and press R.

2. Type regsvr32 ole32.dll and click OK.

You should get a response the the registration succeeded. Click OK and try Outlook again.

Here’s a workaround for a problem when you sync your iPod with a Windows XP computer and you get an error:

Disk cannot be read from or written to

1. Disconnect the iPod.

2. Right-click My Computer and select Properties.

3. Click the Hardware tab.

4. Click the Device Manager button.

5. Expand Universal Serial Bus Controllers.

6. Right-click Standard Enhanced PCI to USB Host Controller choose Disable.

Now try attaching your iPod again and syncing. Hopefully it will work. If it doesn’t check out the Apple article: “Disk cannot be read from or written to” when syncing iPod or “Firmware update failure” error when updating or restoring iPod

When you try to open a file attachment in Outlook, you get an error:

Can’t create file: filename. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.

This problem occurs usually when Outlook cannot access the temp file the file is linked to. To resolve this problem, try the following steps:

1. Click Start > Run and type regedit.

2. Click Edit > Find and type OutlookSecureTempFolder.

3. When regedit has found the entry, it will tell you where your Outlook temporary files are stored. It will look similar to:

C:\Documents and Settings\username\Local Settings\Temporary Internet Files\OLKrandomnumber

4. Open My Computer and navigate to this location on your hard drive.

5. Delete all of the files in this folder.

6. Restart Microsoft Outlook and you should be able to open your attachment.

When trying to run a Microsoft Windows Update, you get Error 8007000D and you cannot install updates.

Try importing the following file into your registry. wupdate.reg (You may need to right-click and select Save as…)

Running this file will make changes to your registry to restore the Microsoft Windows Update functionality. As a precaution, you may want to backup your registry before making this change.

When trying to burn a music CD with iTunes, you get the following message:

The songs in this playlist will not fit on one Audio CD
Do you want to create multiple Audio CDs with this playlist split across them?
This will require more than one blank CD to complete.

even though you are not trying to burn more than the CD can take.

I came across this problem and discovered that it was a problem with an MP3 file I had downloaded from the Internet. The file was corrupted and was causing this problem.

I had to remove one song at a time and try to burn the compilation without that song in order to track down exactly which file was causing the issue. Once the song was removed, iTunes burned the audio CD fine.

When playing trying to uninstall QuickTime for Windows, you instead get a Rollback Action message and you are unable to uninstall it.

To solve this problem try the following steps:

1. Click Start > Run and type %windir%\system32. Click OK.

2. Delete the QuickTime folder
Delete the files QuickTimeVR.qtx and QuickTime.qts

3. Go back into Add/Remove Programs and try to uninstall QuickTime. You should be able to now.

When you attempt to open Microsoft Office 2008, you get an error that says:

Microsoft Office 2008 is already in use

This error means that somebody else on the network is running Microsoft Office 2008 with the same product ID. Each copy of Office 2008 that is running on a network must have a different product ID. To resolve this issue, you must remove the licensing information from at least one of the computers and replace it with new information.

1. Disconnect the computer from the network.

2. Open the hard disk where Mac OS X is installed, and then open Applications.

3. Open Microsoft Office 2008, double-click Additional Tools, and then double-click Remove Office.

4. Double-click Remove Office, press and hold down the Option key, click Remove Licensing Information Only, and then click Remove.

Note: The Continue command label changes to Remove Licensing Information Only when you press the Option key.

5. Close the Remove Office window, and then click Quit.

6. Start Office 2008. When prompted, enter the correct licensing information.

Read more… »

This article addresses a problem that may occur when you try to enable media sharing in Windows Media Player. After checking the Share my media option on the Media Sharing window and clicking OK, the computer locks up for a bit and then does nothing.

The Windows Media Player Network Sharing Service may need to be enabled. To do this, perform the following steps.

1. Open Control Panel.

2. Open Administrative Tools.

3. Open Services.

4. Find Windows Media Player Network Sharing Service in the list and open it up.

5. Select Automatic for the Startup type. Click Apply.

6. Click the Start button and click OK.

Now try to enable Media Sharing again in Windows Media Player. It should work now and open a new window.

If that doesn’t work, the Universal Plug and Play Device Host and/or the SSDP Discovery Service might need to be enabled as well. Try following these same steps to enable those services.

When you try to sync your Zune, a problem may occur where you get the following error:

Can’t use your Zune Pass with this Zune because you have three other Zune devices already using it. To update the devices for this account, click your Zune tag and select Computers and devices.

You can only sync with a total of 3 devices. One of the devices must be removed. To do so, try the following steps:

1. In the Zune software, Click Sign In, and then enter your credentials.

2. Click Settings > Computers and Devices.

3. Click Remove for the device you want to remove. Click OK when you’re done.

You should now be able to associate a new device with your Zune Pass as well as sync it.

Windows Vista users are experiencing many problems with their printers. Some users are experiencing problems using the Add Printer Wizard to add their printer. It gives them an error:

Windows cannot connect to the printer. Access is denied

Thankfully there is a workaround to this issue.

1. Go to Control Panel and choose the Printers under Hardware and Sound.

2. Then choose Add Printer.

3. Choose Add a local printer. Click on Create a new port.

4. Select Local Port and click Next.

5. Type in the \\computer name\printer name for the Port name. Example: My computer’s name is oztech and the printer name is HPColorL so I typed in \\oztech\HPColorL

This workaround should work for most configurations.