Sony Ericsson Xperia X10: Hard Reset

If you wish to return your Sony Ericsson Xperia X10 smartphone to factory default settings, a hard reset is the answer. If you hard reset Xperia X10, it will wipe all data and settings from the device. You may wish to perform these steps if you’ve been experiencing lock ups or other types of malfunctions, or if you will no longer be using the device.

There are quite a few options when it comes to a hard reset. Here are 3:

Note: If you think you may need any information stored on the phone in the future, be sure to backup the data.

Option 1 – Hard reset Xperia X10 using hardware buttons

1. Unlock the screen then press and hold the Power button for two seconds. Select the Power off option. If the phone won’t turn off, pull and replace the battery.

2. Hold the Left and Right buttons located under the display.

3. Press and release the Power button while continuing to hold the Left and Right buttons until instructions appear.

4. Follow the instructions on the screen.

Option 2 – Hard reset Xperia X10 using software

1. From the Home screen press Menu and select Settings, or tap the application slider and select Settings.

2. Select Privacy.

3. Tap Factory data reset.

4. Select Reset phone.

5. Select Yes to confirm the hard reset.

The Sony Ericsson Xperia X10 will then go through the process of formatting the memory. Wait for it to restart and factory default settings will be restored.

Option 3 – Hard reset Xperia X10 by restoring software (Windows required)

1. Download and install PC Suite.

2. From the PC Suite software, select Tools.

3. Select Phone Repair.

4. Select Continue.

5. Wait for the download to complete.

6. Press and hold the Back button while plugging the phone into the computer via the USB cable.

7. The phone will be flashed with the software and complete the hard reset.

Wiping all data from SD card

A hard reset won’t erase any data on the SD card. If you won’t be needing the data saved on the card anymore, you may want to format it. Be sure to backup any photos, music or other data files you may wish to keep.

1. From the Home screen press Menu and select Settings, or tap the application slider and select Settings.

2. Select SD card & phone storage.

3. Select Unmount SD card.

4. The Format SD card lights up. Tap it.

5. Select Erase Everything.


  1. joel obiero says

    please i forgot my pattern to my sonyericsson x10i,i have tried to hold both left and right and the power buttons but it doesent work.please anyone with an idea

  2. PeeWee says

    Hi, my sony xperia mini x10 hard reset is not woking with keys right and left and power on and off. Can you please help me? actually my son forgot the pattern code and the secret question… all i can do is unlock the screen and asking google account or secret question.

  3. ferdie roxas says

    i’m from the philippines, my sister gave me her sony xperia lt15a locked to rogers, does performing a hard reset will enable me to used network sim (available here) or do i have to bring it to cp tech which is kinda expensive

  4. adnan says

    Hi, my sony x10i hard reset is not woking with keys right and left. Plz help me what i can do ???

  5. charles says

    pls, my sony ericson xperia x10i is asking me to sign in using google account but when i enter it, it does not work.
    Pls, help me with the button combination to hard reset it.
    I have tried the RIGH and LEFT key + the power key but it does not take me to the hard reset mode.

  6. Abdul Rawuf Yakubu says

    my phone is asking me to answer a security question and a google account details and I need help

  7. darian says

    my sony ericsson x10a is stuck on emergency call only because i got my password wrong how do i reset the whole thing from my pc with out going on the phone because i cant get into anything on there

  8. Jon says

    Hi…My X10 will only start then shut down and then back on, repeatedly…I have tried to do a hard reset without success, any suggestions would be greatly appreciated…thank you

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