I tried to install the Samsung Kies software on my Windows 7 computer and found that it stuck at part of the installation that said “Installing Hotfix…”. It endlessly stayed at this screen and clicking Cancel did nothing. Here’s what I did to fix the issue.
1. Right-click the time in the lower right corner of the screen or press CTRL + ALT + Delete.
2. The Windows Task Manager will appear. Select the Processes tab, then select the Kies process.
3. Select End Process and the endless install should close.
4. Download and install the latest version of Java.
5. Attempt to install the Samsung Kies software again. The installation should successfully complete this time.
Last modified June 25, 2012
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Thanks alooottt……really helpful
Me, too. Thanks.
Good tip. Saved me a lot of head scratching. Thanks.
Same here, this worked for me on Windows XP! Thanks a lot.
Works. Thanks fro the tip!
Worked like a dream. Thanks a bunch!
Thank you so much this was driving me nuts.
Worked like a charm.
Thank you sir. Solved my problem!
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