Samsung Galaxy Tab 10.1: How to Hard and Soft Reset

If you’re experiencing problems with your Samsung Galaxy Tab 10.1, you may want to try to soft or hard reset the device using these methods.

Soft Reset

If the device is frozen or unresponsive, try pressing and holding the Power button for about 10 seconds. This should force the Galaxy Tab 10.1 to restart normally.


Hard Reset

A hard reset will set the device back to factory default settings and erase all data on the device. This is normally done when troubleshooting methods prove to be fruitless.

1. From the Home screen, select Apps in the upper-right corner.

2. Choose Settings.

3. Select Privacy.

4. Select Factory data reset.

5. Select Reset tablet.

6. Select Erase everything.


Access Recovery Screen at Boot

You can access soft and hard reset options from the Recovery Screen before you boot into Android. Just hold down the Volume Down button while turning the Galaxy Tab on. Hold it down until you see the menu. Thanks to Peter for this tip.


  1. Margie Fisk says

    please help my tablet keeps turning on/off and its stuck with logo on screen , would do factory reset but have over a 1500 photos I cant afford to lose :( any suggestions please ?????

  2. lea says

    help me galaxY tab2 made in korea stuck again at logo.please can u send me the software.i am a plain housewife.i dont have money to pay technician at high cost.please..

  3. Amanda says

    Please can my one help me I did a software update late night now my tab will not load just goes to Samsung logo and hangs for hours have tried both resets as above nothing worked please help as I am registered disabled and my tab is my life

  4. Olivia says

    This is the 2nd time my Samsung galaxy is freezing. It gives the starting tune., starts and freezes. after a while starts again. i cant afford to loose my documents

  5. kay says

    I have a Samsung 10.1 2014 tablet I went to turn it on it wont come on the screen is black you can hear the valume key working I have turned it off and on and did a soft reset please help me what is wrong with it is it just really dead or is something off on it I cant see the screen at all please help

  6. dino says

    Hi…my tablet seems to have downloading problem when I intend to download apps or games. The remarks will appear as:
    Error while retrieving information from server. [RPC: S-7:AEC-01]

    Pls advice. Thanks

  7. Ody says

    My tablet turns on and off by itself repeatedly. What should I do , I don’t want to lose my pictures and videos. I tried to uninstall some apps but it won’t stay on long enough. I have a Samsung Galaxy 10.1 tablet. Was working fine lady night, tried this morning and now this is going on.

  8. Frank Whitehead says

    My tablet is running slow I would like to delete some folder which would give me more memory.So how can I do this without loing my contacts or other important info.
    frank whitehead

  9. Tiffany says

    My tablet turns on and off by itself repeatedly. What should I do , I don’t want to lose my pictures and videos. I tried to uninstall some apps but it won’t stay on long enough

  10. Siddhartha Dutta says

    M using tab p7500 i dropped it from my hand and the screen gone black..couldn’t fix it out..pls help me..

  11. Bree says

    PLEASE HELP!!! My tablet worked fine an hour ago, the alarm went off I turned the alarm off, and now all I have is a black screen… I have tried everything mentioned above several times!! I have it plugged into the charger (original one that came with it) right now, and it doesn’t show a battery or any indication at all that it is charging… I have tried the soft and hard resets, I have also tried to plug it into my home computer, and my computer doesn’t recognize it. (using USB cord) I don’t know what else to do, I got this as a gift, and don’t have receipt and neither does the person who gave it to me, So SAMSUNG won’t help me either!!! Someone please!!!!!!!!!!!!

  12. Sylvia says

    Help. I was using my tablet when it suddenly froze. Couldn’t shut down so left it for a couple of hours when the screen went blank. Will not not open. If I plug into the mains the battery comes on and then an exclamation mark. Have tried all the suggestions above but they do not work.

  13. Becca says

    Thanks for the reset information. I shut off my tablet to put it on charge. When I checked it the next morning, it was black screen, would not boot up. I followed the soft reset and it came up. Interestingly though, it had not charged through the nite. So far, all is well. Thanks! I’ll remember this site!

  14. Rose says

    I have a big problem! I have done the resetting and then
    did the rebooting but my screen says”ERROR” and then shuts off completely?. Can anyone help me?

  15. Han says

    Hi I have little problem that is tab p7510
    after I drop it once and the batter meter is not showing right.
    always showing full when it is not,
    after charge it still showing charging even I disconnected.

    lately I am having hard to start, and won’t do nothing..
    Is it the battery that I should replace ?

    thank you in advance.

  16. Terry Gustavson says

    Have a Samsung Galaxy tab 2 10.1
    How do I get rid of those small scrolling letters in the upper right hand corner of my screen? They are driving me crazy

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