Samsung Galaxy S3: How to Soft and Hard Reset

At some point, you’re probably going to have to reset your Samsung Galaxy S3 smartphone. When it’s frozen and not responding, you will want to soft reset it. If you are having major issues with the device that normal troubleshooting doesn’t fix, you may want to hard reset it to factory defaults. Here’s how you can do both.

Soft Reset

Whenever the device is frozen or doesn’t respond to commands, simply press and hold the Power button on the device for about 10 to 20 seconds. Eventually, the screen should turn off. You will then be able to turn the device back on and resume normal operation.

Hard Reset

There are two ways you can perform a hard reset on the Galaxy S3. One procedure can be done from startup, the other from within the Android OS. These steps will wipe all data from the device, so be sure to have a backup in place if you wish to keep your data. Also, if you have encrypted the data on your SD card, be sure to disable encryption before these steps. Otherwise, you will never be able to view your encrypted files again.

From Android OS

Tap Settings > Back up and reset > Factory data reset > Reset device > Reset everything.

From Startup

1. With the device powered off, press and hold both Volume buttons, then press and hold Power.

2. Hold all three buttons until you see the screen come on.

3. From the recovery screen, use the Volume Down button to toggle the selection to wipe data / factory reset.

4. Press the Home button to select the highlighted option.


  1. edmasunda says

    i have problem with my s3 its using a software written TWRP i cant.make a hard reset with that software i dont know what to do

  2. ocean flyer says

    I have to do hard reset, I have no choice left because my Samsung mobile phone keeps sending dozens of text messages to someone I barely knew. I feel so embarrased, I hope this hard reset is the solution.

  3. tabby says

    hi , my sftware has become corrupt i cannot use wifi or make or recieve calls. i am sure this is not a motherboard problem. it is definitely software. however when i try to do a hard reset, as my software is corrupt my power button doesn’t work, so i cannot click on the options. what can i do? thanks

  4. madeleine says

    I created a Samsung account. Now all my contacts dissapeared. My messaging icon, phone icon and contacts icon disappeared

  5. robert atkins says

    Hi i have just tried your solution for getting out of freeze mode on my samsung galaxy s3,it was the factory reset which i used and it worked a treat,this was after having a sleepness night trying to solve what i had done, to get in to this mode.
    Anyway i cannot thank you enough for the advice.
    Regards Robert Atkins.

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