Samsung Galaxy Note Won’t Connect to Kies Fix

by SPIDER

in Android, Software

Samsung Galaxy Note owners may experience a problem when attempting to connect their device to Kies. Users have solved this problem by trying a few different things.

Option 1

1. Open Settings and select Wireless & network.

2. Choose USB Utilities.

3. Select Connect storage to PC.

 

Option 2

1. Unplug the device from the computer.

2. Press and hold the Power button, then turn the device off.

3. Turn the phone back on without it being plugged into anything.

4. Plug the device back into your PC using the USB port.

 

Option 3

If you have an SD card inserted, some users have fixed this problem by removing the SD card from their device. Turn the phone off, then physically remove the SD card and attempt to connect via Kies.

 

Option 4

If you are a Windows user, Check under Control Panel > Programs on your PC for something called Microsoft User Mode Driver Framework. If it is listed, uninstall it. You may have to reinstall the drivers for your Galaxy Note for this option to work.

 

Option 5

1. Disconnect the phone from your PC.

2. Open the phone dialer, then dial the following:

*#7284#

2. The PhoneUtil app is launched. Select USB – Modem.

3. Choose USB – PDA mode.

4. Connect the Galaxy Note to the PC.

Hopefully one of these options worked for you. Let everybody know your results below in the comments section.

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Last modified May 22, 2012

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{ 18 comments… read them below or add one }

Sam April 4, 2013 at 12:02 am

Option 3 worked for me

Steve March 25, 2013 at 6:52 pm

I had the same problem and tried all the above but nothing worked.
I then tried my old USB cable from my Note 1 and hey presto it is work properly now… I hope this might help some of you
There must be something wrong with new USB cables

Miti March 17, 2013 at 2:43 am

How do I dial *#7284# ? where are these symbols *?

THIS March 15, 2013 at 6:32 pm

activating usb debug mode under settings -> apps and dev -> usb debug mode

farhan March 14, 2013 at 5:59 am

nothing works in my case..

Meredith LeBlanc ૐ February 20, 2013 at 9:47 am

Option 5 worked for me too.

Artur February 18, 2013 at 12:26 pm

Option 5 worked for me thank you.

James January 17, 2013 at 11:35 am

I was using a generic USB cable with no luck, tried the official Samsung cable that connects the wall plug to the phone for charging and hey presto connected straight away.

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