When trying to launch the “Camera” app on the Samsung Galaxy S6, S7, or Note 5, you may receive an error that says “Camera Failed”. You can usually solve the issue with these steps.
Fix 1 – Clear Camera Data
- From the Home screen, select “Apps“.
- Open “Settings” > “Applications” > “Manage Applications/Manage applications“.
- Find “Camera” in the list, then tap it.
- Select “Storage” if you have the option. Otherwise skip to the next step.
- Select “Clear Data“.
Restart the phone and try the Camera app to see if it is fixed.
Fix 2 – Remove Third-Party Apps
You may have installed an application that is conflicting with the Camera app. From the Home screen, open “Apps” > “Settings” > “Applications” > “Manage Applications/Manage applications” and uninstall any apps that may possibly conflict.
Also have a look under the “Disabled” apps to make sure you haven’t disabled any apps that the Camera app relies on.
Fix 3 – Reset Settings
“Apps” > “Settings” > “Backup and reset” > “Reset settings” to set the settings of the phone back to factory defaults. Settings like ringtones and other customizations will be lost.
Fix 4 – Factory Reset
You may have an issue that can only be fixed with a factory reset. A factory reset will wipe all data and settings from the phone and return it to factory defaults.
Navigate to “Apps” > “Settings” > “Backup and reset” > “Factory data reset” > “Reset phone“.
If none of the above fixes solve the issue with the camera error, the hardware may be defective. Contact Samsung or your wireless provider to see what can be done.