SubscribeHow to soft reset and hard reset your iPod Touch if it’s frozen or not responding.
Try a soft reset first:
1. Press and hold the Sleep/Wake button on the top of the unit until a red slider appears
2. Drag the slider.
3. Press and hold the Sleep/Wake button until the Apple logo appears.
If a soft reset doesn’t work, try a hard reset:
Press and hold both the Sleep/Wake button and the Home button for about ten seconds, until the Apple logo appears.
by camille, on January 21 2008 @ 5:53 am
what do i do if i forget my password???????
by ben, on February 9 2008 @ 1:56 pm
my ipod touch say waiting for activation,then it say no service in the top left corner. and when i touch the buttons nothing happens.i cant use it at all …
any suggestions?
by olatunji, on February 29 2008 @ 3:43 am
what do i do i forgot my passcode for my ipod touch and its had been disable.how would i enable it?
by anthony keith, on March 28 2008 @ 8:35 am
what do i do if i forgot my passcode
by Sammy, on April 12 2008 @ 1:23 pm
If your ipod is disabled because you forgot your password. Connect it to your computer make sure you have itunes installed do the reset by holding awake and sleep button with home button at the same time once it resets hold only the home button down until it connects to your itunes and asks you to restore the ipod
by Fleur, on April 19 2008 @ 11:05 am
What must I do if I forgot my password and my computer I currently use is not the computer my iPod touch is connected to. What happens if I reset it? Does all my songs and pictures fade away? I really don’t know what to do, if someone can help me, I would be very happy!
by Remi, on May 4 2008 @ 6:41 am
My ipod touch disabled itself
I have no idea what I’m doing as it says try again in 400,000 minutes! Any Help?
Anyone else with this problem? It would mean a lot to me thanks! xxx
by Mason, on May 6 2008 @ 10:08 am
i have the same problem thats like 8 years do you realize that i’m going to try to do the whole reset thing i hope it works
by Felipe, on June 25 2008 @ 9:59 am
I wonder how I could pinching my ipod touch, it appeared the error of BSD root: md0, major 2, minor 0, so I installed the Ziphone 3.0. The version of my ipod touch and 1.1.4. and he is 8gb
So I bought it in the United States, and is very complicated to send him get there
I wish you min ajudase
I am waiting for your answer
Thank you
by trina, on July 7 2008 @ 5:37 pm
Hi, i seem to have the same problem as everyone else, but i’ve tried everything already and still no change, but i did try and connect it to itunes and to restore the ipod, but unsuccessful as there was an error, i couldn’t restore it because of the internet ocnnection or some system was blocked or something…what do i do next?
by selina, on July 8 2008 @ 9:32 am
Thanks for helping me sort out my ipod touch sammy. As my daughter has been playing with it and somehow put in a passcode which no one knows.
I have now sortend the problem by doing as you say and restoring my ipod.
thanks for the help
selina.
by ryan, on July 24 2008 @ 9:35 am
my ipod touch is not being activated in itunes because it says i need to enter my passcode but i cant get to the passcode screen. can anybody help me here?
by Glitch, on July 28 2008 @ 6:44 am
i have held my thumb on the home button for the last 20 minutes after the logo appeared, which explains no capitols. nothing is working.
by brian, on August 7 2008 @ 10:45 am
my i-pod is a 8gb and it has a passcode on it but when i turn it on it says that my i-pod is disabled and to plug it into i-tunes. then when i plug it into i-tunes it says it can not access my i-pod beacuase it has a passcode on it . please help
by Dylan, on August 9 2008 @ 2:58 am
SAMMY. i did that and i click restore and then it says restore & dowload software, i have downloaded it and it still hasn’t restored. PLEASE HELP ME I AM DESPERATE
by lakeside, on August 27 2008 @ 7:54 am
my ipod touch has refused to restore and i can not access due to the passcode thing is there any other means apart from using itunes restore.
by monica, on August 31 2008 @ 9:38 pm
My ipod touch says its disabled and it says to connect to itunes, ok so I did that… then in a little sign on my computer; it said itunes cannot connect to my ipod because it is locked. You must enter your password before it can connect to itunes and I can’t do that because if my ipod is disabled than I can’t enter my password or do anything… please help before my mom kicks my butt!! (:
by tintin, on September 4 2008 @ 6:31 pm
i have disabled my iTouch for not entering the right passcode..it says connect it to iTunes and i have held the home and sleep button for minutes..but still after i downloaded it for restore process, still nothing happened!!
i am very very very very desperate!! i need to fix it!!!
i hope you could help me!
by Janelle, on September 11 2008 @ 8:29 pm
i have the exact same problem as everyone else on here!! please help i need my music
by sarah, on September 15 2008 @ 11:19 am
i forgot my password and ı did what you wrote but still nothing change:((
PLEASE HELP ME!!!!!!!!!!!!!!!!!
by dexter, on September 30 2008 @ 3:28 pm
I just recently tried to sell mt itouch at an ebay store and i guess they plegged it in there itunes and i ended up getting it back and now its locked and its stuck on the screen with the USB cord and an itunes symbol. If someone can help me out it will be greatly appreciated
by Brandon, on October 1 2008 @ 1:24 pm
My idiot friend put a passcode on my Ipod touch and the dumb ass forgot it is there anything i can do to get the code off without losing the music?
by Mark, on October 7 2008 @ 7:13 am
I bought a ipod touch off of E Bay and it has a passcode on it and i have tried all the above and it does not work can anyone help
by Andrea, on October 12 2008 @ 1:30 pm
how do u reset ur ipod touch if u dont know the password… it just says it is disabled.. and we called the apple guy and we know how to get to reset it but it just says “you do not have enough access privileges for this operation” email me asap please.
by Andrea Ramirez, on October 12 2008 @ 1:36 pm
how do u enable ur ipod touch.. i 4got my password!! .. i really need help .. if sumbody knows how to do it plz. email me at andrea_ramirez26@hotmail.com plz. i really really need help!!!!!!!
by merita, on October 14 2008 @ 11:46 am
OMG!!! this just happend to me yesterday an i STILL have to wait almost 5 000 000 MINUTES!!!!!!!! I can’t live without my music
lol
by Ashley, on October 14 2008 @ 5:06 pm
What do i do if i forget my password
by deshawn, on October 26 2008 @ 12:23 pm
what do i do if my ipod touch is disabled because i forgot my passcode how do i enable it
by Curt, on October 27 2008 @ 11:28 am
i plug my ipod into the computer and it still gives me the signal to plug it into itunes, but it says its charging which means it recognises the computer. so i reset the ipod again and it still has the signal telling me to put it into itunes.
and the screen does not change so i enter my passcode so it says on my computer..
HELP!
tunes could not to the iPod ‘iPod’ because it is locked with a passcode. you must enter your passcode on the ipod before it can be used with Itunes.
by crawford, on November 3 2008 @ 3:00 pm
what do i do if i forgot my password for my ipod touch 8mg and it want let me get in
by tomtom, on November 10 2008 @ 8:30 pm
ok well i am in progress of reformating the ipod touch and by listening to others i have acheived where am. and if others dont kno what to do..here it is. conect to itunes
press sleep and home at the same time
hold till it shuts off, but do not let go of the buttons.
the ipod should turn back on while the buttons r still held
when this happens, only let go of the sleep button on the top
keep the home held in till the ipod shows the itunes lodo plus usb cord.
this is as far as i have gotten right now. im downlaoding the update fior it to see if it reaaly work.
by john castaneda, on November 14 2008 @ 2:16 pm
I-POD TOUCH 8G LOCKED UP ONLY SHOWING APPLE ON SCREEN NO CHANGE NO MATTER WHAT I DO. ANYONE WITH SAME PROBLEM?
by don davis, on November 20 2008 @ 2:12 pm
i for got my pass code to my itouch. it comes up disabled after i put several codes in. how do i get pass that. please email me back
by jenna, on November 22 2008 @ 4:20 am
i have the same problem…i disabled my ipod cuz i kept trying to put my password and it got disabled:(….hhow do i reset it….help me plzzzzzzz…but i dunt want to get my songs deleted…..what do i do someone helppp meee….
by Anthony, on November 23 2008 @ 11:46 am
I forgot my ipod tocuh password what do i do please help me im desperate!!
by felix, on November 23 2008 @ 9:37 pm
u got to do the next
1: go to tunes
2:pluh ur ipod touch
3:press the top and bottom button at the same time for like 13 secconds .
by felix, on November 23 2008 @ 9:41 pm
You got to do the next it happened 2 me .
1: go to tunes
2:pluh ur ipod touch
3:press the top and bottom button at the same time for like 13 secconds.
3:once the apple logo gomes on twice on ur ipod screen let go and only press the botton button like for 10 seconds again the the new logo on the ipod screen will com on this logo is the same ass wen u bought the ipod
4: the itune will ask you to restore the ipod to the original set up and the wait for the download it takes about 30 to 20 min.
by JNACG-22-, on November 24 2008 @ 5:41 pm
Sad to hear that people…..WELL! you got 9999 tries. One of them is guarenteed your password. Better get started….actually, you get 10000 tries…. 0000
by Red, on November 26 2008 @ 12:30 am
i did what Felix typed.
& surprisingly it worked =)
but it deletes all your songs,pictures, videos…
i’m not complaining though.
thanks felix.
by Shayla, on November 29 2008 @ 8:45 am
ZOMG!!
tomtom you saved my freakin’ life!!
before, everytime i tried to start my ipod it would say ipod disabled, connect to itunes, so i went to itunes and it wold say my ipod has its passcode on, go back to ipod and type in passcode or sumthing like that, so it was just telling me to go back and forth and i was like FTW!!, so i tried everything from dowloading the newer itunes and deleted it and restarting my laptop 54692746976529 freakin’ times :@, so i finally gave up for ten minutes and was so pissy i went outside and starting chopping trees, and im all against that so you could imagine i was pretty pissed, so i finally searched google and w.e and found this and read through comments and tomtom IFLY!!
by alfonso, on December 2 2008 @ 9:00 am
if my ipod touch is locked how can i unlock it if i for got my password
by Danny, on December 5 2008 @ 10:17 pm
LISTEN EVERYONE WHO”S ITOUCH IS DISABLED AND CAN’T REMEMBER THE PASSWORD. I swear to you this works no joke no scam nothing jus itrally works. OK plug in your itouch on the computer, then hold the hold button and the home until you turn it off. after it’s off, hold the hold botton and the home button until the logo appears, once the logo appears then only press the home. I swear this works. Unfortunately it erases everything. I know this works because I work at Apple TM.
by ryan, on December 6 2008 @ 4:00 pm
I bought a stolen ipod touch and there is a password on it, i want it unlocked and i dont care if all the music is deleted!!! help me im desperate
by Rick, on December 12 2008 @ 10:02 am
Thanks a bunch, to those who put up how to reset the iPod touch when disabled… Really came in handy… just sucks you lose all your info… ;p
by Chris, on December 16 2008 @ 1:52 pm
RESET PASSWORD WITHOUT DELETING FILES. When you connect to your computer when your ipod is disabled, instead of clicking restore, right-click on your ipod in the menu bar and select restore from backup. This only works if you are using the computer you normally use to sync because it will have the backup on it. Hope this helps.
by Banana, on December 20 2008 @ 6:43 pm
Thanks to everyone that helped me I love u tomtom and Felix mainly so thanks lots
by caitlin, on December 21 2008 @ 12:39 pm
what should i do if i forgot my password && i cant do anything like it only stays at the home page???
by Mro, on December 25 2008 @ 8:22 pm
forgot password or typed in wrong number will not let me open it help
by kamile, on December 26 2008 @ 12:04 pm
My brand new christmas present(IPod touch) is desabled and i cant remember the passcode i’m 100% begging you to help.
by the was reseting doesnt work
by vicky, on December 28 2008 @ 2:56 am
i need help, i accidently added restrictions, it was brand new, so i played around with it. i selected settings, then general, then restrictions. it didnt ask for passcode, so i put everything on restrictions, including app store, safari, youtube and itunes, just to see what would happen. i went back on to restrictions, and now it asks for pass code, i havent set one up and i dont know what it is, does a ipod come with passcode, or is there anything i can do?
email mde vixey47@aol.com
by BIG NICK, on December 28 2008 @ 9:14 am
If your ipod is disabled because you forgot your password. Connect it to your computer make sure you have itunes installed do the reset by holding awake and sleep button with home button at the same time once it resets hold only the home button down until it connects to your itunes and asks you to restore the ipod
this site is awesome i solved my problem. the restore thing worked i found a ipod touch and it actually worked for me s0 thank guys you were a big help keep up all the good work!!!
by Ricardo, on December 29 2008 @ 8:24 am
I RECENTLY CAME BACK FROM DUTY TOUR IN IRAQ MY LAPTOP WAS STOLEN AND HAD MY PASSWORD FOR MY I TOUCH IN IT. HOW DO I GO ABOUT RESSITING MY I POD ON ANOTHER COMPUTER WILL I LOOSE ALL MY INFORMATION ,SONGS PICTURES. EXC.
by Judeii, on December 31 2008 @ 6:19 am
Lol. All you need to do is:
1. Have Itunes 8 open.
2. Plug your iPod Touch in
3.Hold the Power/sleep button on the top && the button with a square on it belkow the screen
4. Continue to hold until iTunes picks up your ipod
5. It will give you the option to restore
6.**If you Do not have internet connection this will not work because it requires an update from the iTunes Store.
7.Install & your ready to go.
**Unfortunately you lose all your data.
**I suppose this happened because my little brother kept trying to break my passcode.
***IF YOU ARE DOING THIS FROM THE COMPUTER YOU NORMALLY SYNC TO TRY RIGHT CLICKING ON YOUR IPOD IN THE LEFT COLUMN ON ITUNES AND SEE IF IT GIVES YOU THE OPTION TO RESTORE FROM BACKUP. If it doesn’t then well..you’re in my situation..i reformatted my computer recently and lost everything. so i have to start over.
Best of luck
–Judeii
by jot, on January 3 2009 @ 4:14 pm
i forgot my password on my ipod touch plz help
by william, on January 4 2009 @ 4:01 pm
hey it worked. thanks felix for the help.
by Lee, on January 13 2009 @ 3:24 am
Hey. I desperately need some help please!
My ipod touch is new, and i accidently clicked the restore button, but then halfway through the process, i unplugged it from the computer. When it says ‘restore’ does it mean i lose ALL my data? includin the data alreadin included on my ipod when i bought it? Like for eg. there was already the calculator, calendar, settings etc in it.
And btw, i can’t access itunes now because it says i have to continue to restore. What can i do, plz plz help by answerin all my quest. Would be much appreciated.
by Nikki, on January 14 2009 @ 3:51 pm
My grandmother found me an ipod touch in the city. We tried findong the owner but had no success. So i decided to keep it. Im trying to download some things on it and its asking for a username and password. Is there any way tp reset it?
by reemo, on January 15 2009 @ 10:23 pm
what if itunes isn’t askin if u want to restore it then what
by shaquille, on January 18 2009 @ 2:32 pm
i need help. my ipod is telling me to plug it into itunes.. when i do this my computer says it cant uploade my devise becasue i need to enter my password. i cant enter my password because my touch is just showing me a plug and a itunes logo.thier for i cant do anything. what do i do?
by Simel2003, on January 18 2009 @ 2:44 pm
What do I do if I’ve followed all the instructions here but when I connect my ipod Touch it isn’t recognised by itunes. My PC is picking it up as a USB drive!!!! The frustrating thing is, it has worked fine since Xmas and I have ALOt of apps and tunes on it. HELP!!!!!!!!
by Alexis Ryan, on January 21 2009 @ 6:56 pm
i forgot my passcode and i couldn’t figure it out and now it says iPod is disabled connect to itunes and i connected it to itunes and enabled it and it still doesn’t work…how do i connect it to itunes?
by Sophia, on January 21 2009 @ 9:24 pm
HELP!!! my ipod touch is disabled and i neeed to reset it, but!!!! its locked with a pass code, i do know the password, but it will not lett me enter it, and i need to enter it to reset it :[ please help me.
by STOP!!!!!!!!!!! Do not post more if not new!!!, on January 23 2009 @ 5:43 am
DO NOT POST NEW THINGS! The answer to your question has been answered in one of the 60 posts above this one. READ THE POSTS.
by daniel the ho, on January 25 2009 @ 2:27 pm
basically you just restore your ipod touch with the first computer u connected it too
by Colt R, on January 25 2009 @ 3:48 pm
THANKS YOU, EVERYONE FOR HELPING ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!:) I STILL CANT BELIEVE I GOT IT UNLOCKED!! I’LL BE PRAYING FOR EVERYONE WHO’S IPOD IS STILL LOCKED!!
GOD ANWSERS PRAYERS!!!!
by christy, on January 28 2009 @ 12:08 am
Ok now what if you are buying a used Ipod Touch and can’t restore it through the original PC it was set up with? The other methods mentioned above DO NOT WORK in this situation! HELP!!
by Zack, on January 30 2009 @ 8:27 pm
Ok Guys Its offical I found a Way
Make Sure Your On itunes and ipod is connected
Hold The Sleep/Wake Button And Home Button
Wait For The Apple Logo To Appear and Keep Holding It until
the Itunes logo appear with a usb cord appears under it
Then Open i Tunes And It Will Ask To Restore Ipod And Click Yes Restore And Update
And From There Put Everything Back On Your Ipod
I Hope It Works For You Like It Did Me
by Alexis, on January 30 2009 @ 8:45 pm
WHAT DO I DO IF I FORGOT MY PASSCODE ON MY IPOD TOUCH AND IT IS DISABLE!!!!!!!IF SOMEONE KNOWS THEN TELL ME ASAP PLZ
by Cathy, on February 1 2009 @ 1:46 pm
My I-Pod touch wont let me open any of my Apps, i have tried to reset it but the apple logo dosen’t appear after i hold the Sleep/Wake button and the home button. Please help Me!!!!
by Cathy, on February 1 2009 @ 1:53 pm
Hey, My I-pod touch wont let me open any of my Apps And I Have Tried To Reset It But The Apple Logo Doesnt Show After I Press The Sleep/Wake button and the home button, It Just Turns Off.:S Please Help Me
by ashley, on February 2 2009 @ 9:54 pm
plug in your ipod to the computer and open itunes and hold down the sleep and home buttons until the itunes logo and cable shows up on your computer it will say to restore click i hope it work1!!=)
by ashley, on February 2 2009 @ 9:58 pm
if it doesent pop up if you want to restore go to the ipod sign on itunes click summary and restore will be on there!!
by Oliver, on February 3 2009 @ 1:28 pm
Hi, i really want someone to answer this please
I bought an ipod and used it with my computer, but forgot the passcode
I now have a new computer and i cant restore it or put it into recovery mode
help?
by Oliver, on February 4 2009 @ 9:34 am
Hi all just worked out how to do it lol check out this link i called apple they said it would work i am trying it tomorrow i will post a comment if it works
http://support.apple.com/kb/TS1458?viewlocale=en_US
Hope it works
by Alejandro, on February 4 2009 @ 10:53 am
ipod touch _ i forgot the password and the touch says to connect to i tunes what should i do?
by bjm, on February 4 2009 @ 3:26 pm
my stupid ipod wont let me in i typed in da right passcode. it reconizes my touch to the screen but it wont type . its annoying!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! =-0 i dont wanna loose my music or my aswemly games. so uh um . HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by skyler, on February 5 2009 @ 5:30 pm
my ipod was stolen about 3 weeks ago and i just had it returned to me today but the person who stole it set a passcode so i cant use it.. what should i do if i’m not able to utilize the regular computer with my itunes on it? i dont want to lose any of my music. sorry if this is obnoxious but i already read the entire chain of 76 messages and no one had my exact question. please answer asap if possible :/
by Gina patchett, on February 15 2009 @ 9:44 am
i have a ipod touch, and the front button seems to be locked! all it does is play the music. I don’t know if i need to reset it or what. Can anyone help me please….
thank you
by Sophii, on February 15 2009 @ 10:50 am
Fankss FELIX =]
by le, on February 18 2009 @ 1:12 pm
good lord its like you people dont know how to read – the reset sequence is right there 2 – 3 times repeated and if u have a code that u dont know u have no option the device has to be reset to blank – period – learn to make backups of your music collection next time … geebus
by le, on February 18 2009 @ 1:19 pm
additionally if your device is acting screwed up like buttons not working etc – safe bet is just reset it – windows and mac both come with adequate back up programs – spend the time to back up your data
back ups are your best insurance – period
by matt, on February 20 2009 @ 3:15 pm
i ttried to reset it and it doesnt work please help
by arushi, on February 20 2009 @ 11:18 pm
my ipod-touch is not working……it only displays an itunes icon and a USB cord……..PLZZZZZZ HELP ME!!!!!
by RJ S., on February 24 2009 @ 12:04 pm
ALRIGHT MY FRIEND TRIED TO PUT MUSIC ON MY IPOD TOUCH 8GB (I THINK IT A SECOND GENERATION (ITS THE ONE WITH THE SPEAKER IN IT)) AND SHE TRIED THE PASSCODE AND IT CAME UP SAYING IT WAS DISABLED AND TO CONNECT IT TO ITUNES HOW DO I GET TO THE SCREEN WERE YOU PLUG IN THE CODE AGAIN?????
_______NEED HELP IN A BAD WAY__________
by Lynn, on February 24 2009 @ 7:34 pm
my ipod touch is only displaying the itunes icon and usb cord also. It won’t do anything else. WHAT DO I DO???
by Heather, on March 1 2009 @ 3:05 pm
I bought an ipod touch 8gb on ebay. When i received it, there was a passcode on it. So when i plugged it into my itunes it says “Cant connect “Zach’s Ipod” to computer without entering passcode”. I have tried resetting and everything but its not letting me. Can someone PLEASE help me?
by zac (not the one above), on March 5 2009 @ 7:45 am
i got an ipod touchfrom my friend be4 he moved away but he didnt give me the password and its been dissabled how can i fix it?
by bry, on March 15 2009 @ 4:46 pm
my ipod is disabled and i have tried the whole reset thing but it wont connect to my itunes where i can restore it.
pleaaase help me, thank you
by keen, on March 21 2009 @ 6:27 am
hat do i do i forgot my passcode for my ipod touch and its had been disable.how would i enable it?
by BabyGirl, on March 21 2009 @ 4:07 pm
THANK YOU, THANK YOU, THANK YOU!!!! 4 the last hour and a half ive tryed things and then i was smart to look it up. THANK YOU! you have saved me from getting another ipod touch and spending another $300.
by William Francis, on March 22 2009 @ 5:22 am
ipod touch 32 gb lock symbol on lock at top of screen. USB pointing to itunes.
Thanks, Bill
by brooke, on March 22 2009 @ 12:24 pm
i tried to connect to itunes but it says that it cant connect to my ipod touch cuz i have to enter my passcode but i cant because the screen only says itunes(telling me to plug it in itunes) so i how do i type in my passcode??? with just that on the screen??
by Troy, on March 26 2009 @ 1:34 pm
i forgot code & i can no longer plug into original comp, so i plug it in using a plug i got from ipod mini & it just keeps telling me to plug into itunes when i m already there. so how do i reset it? i dont care if i lose everything.
by Mike, on March 26 2009 @ 5:00 pm
Hi, I just bought a 16G I-pod touch, registered it on my friends computer who went to another country and now I forgot the password. It says “I pod is disabled connect to I-tunes” I would really appreciate if someone can help me out please.
by luis, on March 26 2009 @ 7:36 pm
i have a disable ipod touch 8gb how do i disable it?
by cman, on March 29 2009 @ 7:40 am
its not working ive tried restarting ipod and all soft and hard and its still coming up with the password how do i fix it please help
by dztech, on March 30 2009 @ 7:22 am
if pass code block do this
conect to itunes
press sleep and home at the same time
hold till it shuts off, but do not let go of the buttons.
the ipod should turn back on while the buttons r still held
when this happens, only let go of the sleep button on the top
keep the home held in till the ipod shows the itunes lodo plus usb cord.
this is as far as i have gotten right now. im downlaoding the update fior it to see if it reaaly work.
tomtom place this and it worked!!
by Keith, on March 31 2009 @ 2:05 pm
I came here with the same ? as 90% of you. As one replier wrote, (i.e.) Just shut up and read! For 99% of us the answer is on item #’s 31, 37, 42, or 45. Thnx and good luck!
by rohan in jamaica, on April 1 2009 @ 8:31 pm
yow dudes this site is a saviour it totally rocks thanks to all the guys who put up answers especially felix
his answer is this first one i saw that works.
so felix big up yuhself from rohan inna jamaica
by CJ, on April 3 2009 @ 11:48 am
thnx sammy for tha suggestion cause it relly helped me a lot
by ugfdriu, on April 4 2009 @ 8:18 am
how do you change the password on a ipod touch so you can go further with it i forgot my old one.
by lety, on April 4 2009 @ 4:43 pm
so my old computer broke where i was syncing my itouch so now im using my brothers laptop and tried restoring my itouch but it says its on recovery mode and so it says to restore so i do and it then starts going but in the middle ofthe procedure it says an error has occured problem (14) all that shows up on the screen is an itunes icon and a USB cord icon and it wont do anything else…….ive already tried all the things apple says but it wont budge i even updated itunes and everything but it just wont work……PLEASE HELP ME I’D REALLY APPRICIATE I GUYS!! I HEARD UR MIRACLE WORKERS
by jacob, on April 6 2009 @ 10:07 am
i did that adn it comes up to restore it but i have 490 songs on there and theyll all be deleted
by Jessie, on April 8 2009 @ 2:08 pm
I have the same problem and i held down all the buttons and the scren is bac to where it was wen i first got it but itunes wont let me restore it… it said the ipod software update server could not be contacted and idk wat to do please help! thank you
by lucky, on April 9 2009 @ 7:57 am
what if i forgot my passcode and i changed lap tops because my lap top broke.. what to do ?
by angel, on April 9 2009 @ 5:58 pm
i loved felix’s help! it was awesome im so glad! everyone should listen to him! i am so lucky i found felix’s comment for my ipod touch! THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!
by kevin vongsithi, on April 13 2009 @ 5:35 pm
it still said ipod is disabled and it 16gb it don’t work.
by kelly, on April 18 2009 @ 10:47 am
my ipod touch was disabled n now i was holdin down the sleep/awake button down n home botton at da same time n once while holdin them down the apple logo pops up then i let go n just hold down the home botton n it restore it. but remember u must have itunes open n connected 2 ur iphone while doin these steps………..thanks every1
by josh, on April 19 2009 @ 6:35 am
Uhmmm my ipod disabled itself and i followed the instructions from her for itunes reset and now i can’t even get it to turn on how do i fix it??
by elly, on April 19 2009 @ 6:34 pm
I like how people who mention that they bought a STOLEN iPod touch are asking for help. WTF, maybe it’s karma *ssholes!
by honeyy., on April 27 2009 @ 6:48 pm
press&hold both buttons until your ipod tuens off,
Dhen press&hold dhe home button&connect it to your comouterr.
Make sure itunes is on.
anymore questions ask me.
well it workedd for me
by sonia, on April 28 2009 @ 6:59 pm
what do i do i forgot my passcode for my ipod touch and its had been disable.how would i enable it?
by julie, on May 6 2009 @ 12:28 pm
i 4 got my password to my touch what should i do i just got it and no i have nothing to do with it!!!!
by Mindless, on May 8 2009 @ 12:12 pm
Felix’s comment worked great . You just have to make sure when it shows the apple logo you hit the round button again and it will show a new logo with the “USB” sign on it . when its at that screen it will restore ..
Thnx again guys/ladies
by jay jay, on May 8 2009 @ 6:58 pm
thanks to all the people that posted how to restore your ipod. i can now use my ipod
by jess123, on May 8 2009 @ 10:51 pm
I FORGOT MY PASSWORD AND I NEEED TO GET PAST IT TO MY APPS WITHOUT LOOSING THEM(I DONT MIND LOOSING THE MUSIC I HAVE IT SAVED ON MY PC ) SO WHAT SHOULD I DOOOO ??? HELPPPPP !! :S
by Jason, on May 14 2009 @ 7:14 pm
OMG! I got my iTouch restored….I just listened to tomtom….hold both the sleep button and home button for 10 secs…keep holding the buttons when it turns on…after it turns on…take your finger off the sleep button only (Keep your finger on the home button still) and it will appear on itunes and it’ll say that you need to recover it….TY TOMTOM! *HUG*
by mikey, on May 15 2009 @ 2:52 pm
i bought an ipod from my friend and he forgot his passcode for his itouch and i just spent 150 dollars on it so if someone could tell me how to reset the passcode to the ipod ud really help me out plezz need my music!
by Bryan, on May 21 2009 @ 5:30 am
I bought a Ipod touch(8GB)but I fotgot my password and I try to connect to my Ipod,I clicked Reset but it not letting me Reset!!!!!! Can somebody help me!? I am trying to unlocked it but I can’t!!!! PLEASE SOMEONE HELP ME PPPPPPPPPLEASEEEEEE!!!!!!!!!!!!!!!!!!!!
by LAYDEE SJ, on May 28 2009 @ 2:27 am
I GOTTA THANK DA GUY(S) DAT PROVIDED THE MUCH NEEDED HELP THAT I NEEDED!!!
I DID THE PROCESS OF RESETTING MY IPOD TOUCH AND IT WORKED PERFECTLY! AS IF I WAS THE ASSOCIATE IN THE APPLE STORE..IT WAS THE PERFECT SOLUTION TO A FORGOTTEN PASSWORD PROBLEM!
IF ITS LOCKED AND YOU FORGOT YOUR PASSWORD..HERES YOUR PRAYER ANSWERED!
UNLOCK THE PHONE..I KNOW ITS LOCKED BUT THE SCREEN LOCK..DO NOT CONNECT THE USB CORD INTO THE COMPUTER JUST YET..
HOLD THE HOME BUTTON DOWN FOR ABOUT FIVE SECONDS
WHILE HOLDING THE HOME BUTTON..HOLD THE POWER BUTTON DOWN
WHEN THE APPLE LOGO SHOWS..LET GO OF THE POWER BUTTON FIRST..WAIT TWO SECONDS..THEN LET GO OF THE HOME BUTTON
PRESS AND HOLD THE HOLD BUTTON AND WAIT FOR THE SCREEN TO POP UP AS APPLE LOGO AND THE USB CORD CONNECT TO ITUNES
IF IT DOESNT WORK..DO IT ALL OVER AGAIN..IT SHOULD WORK..TRUST ME
AFTER THAT..CONNECT THE IPOD TO THE COMPUTER..IT SHOULD POP UP AND ASK YOU TO RESTORE FACTORY SETTINGS.
ALTHOUGH YOU LOSE ALL YOUR INFORMATION AND DATA..
YOU WILL HAVE YOUR IPOD UP AND RUNNING AGAIN..
OH I ALMOST FORGOT..WHEN YOU PLUG THE IPOD UP TO THE COMPUTER..IF IT SAYS BLAHBLAH..LOCKED…DO THE HOLDING DOWN OF THE BUTTONS..LIKE I SAID AT THE TOP
U NEED TO GET TO THE SCREEN ON YOUR IPOD WHERE THE USB CORD IS FACING TO ITUNES…FROM THAT SCREEN YOU SHOULD KNOW YOUR WAY…
THE OTHER GUYZ WHO EXPLAINED IT MADE IT ALOT SIMPLER..
I HOPE YOU UNLOCK AND RESTORE YOUR IPODS..THEIR EXPENSIVE..LOTS OF LUCK!
by LAYDEE SJ, on May 28 2009 @ 2:29 am
OH..FELIX IS HIS NAME
THANK YOU SOOOO VERY MUCH..I RESTORED MY IPOD AND IT IS BACK AND RUNNING…
SO VERY PROUD OF ALL THE HELP THE INTERNET CAN DO!
by Ryan, on June 1 2009 @ 8:11 am
Hi, i accidentally deleted my app store icon. how can i get it back without losing any of my applications i have installed?anyone help.
by Allen, on June 2 2009 @ 5:34 pm
what do i do if i forgot my password and the computer im currently using is not the computer it was started at and when i plug it in the code doesnt come off and it says i cant do anything to the ipod touch cuzz it has a lockcode on it??? what do i do to get the code off and start it off like new????????
by ConnorIpodTouchWIFIBOY, on June 5 2009 @ 1:11 pm
Thank you so much Felix and tomtom!
My Ipod touch was disavled for 9 & 1/2 years untill now when what you guys said worked!!! Thank you so damn much, My Ipod Touch is my life and I guess you saved it! Thanks Again!
-ConnorIpodTocuhWIFIBOY
by Erin, on June 6 2009 @ 12:10 am
HEllppp mee
im restoring my ipod and its not workinh!!!!
by christian, on June 13 2009 @ 8:00 am
my ipod touch is locked and shows an usb plug pointed at an itunes icon and when i plug it in it says u must type in ur passcode but i can’t. please help me!
by Madison Dickey, on June 14 2009 @ 5:09 pm
My Ipod has the USB picture on the screen with an arrow pointing to the Itunes icon. How do i fix that with OUT having Itunes??
by luda, on June 15 2009 @ 8:43 am
my ipod touch says…ipod is disabled..connect to itunes….but i got new computer and now it says cant acsses ipod cause u must enter passcode
by jim, on June 18 2009 @ 8:10 am
i have had my ipod jailbroken and it wudnt let me play my songs so i master reset it and now it only comes up with the random apple logo . PLEASE HELP ???
by natalie, on June 26 2009 @ 4:45 pm
i forgot the password to my i pod touch and after a while it just said disabled and now it says that i need to try again in 20751524 minutes?! i tried restarting it by pressing to off button and the menu button but when it started back up again it just said the same thing. when i tried to connect it to the computer, on itunes it didnt even show anything, like the ipod wasnt even connected. it shows the little charging thing on the ipod, but how can i just get my ipod back to normal?! it can delete all the songs, i dont care! i just need it to be enabled and the passcode to be forgotten, basically, i need it blank, like when you first buy it! can anyone help me with this? please please please!!!
by mugahed, on June 29 2009 @ 5:18 am
my rest my ipod touch then it show pic that u have to link the USB with itunes
by mugahed, on June 29 2009 @ 5:19 am
i rest my ipod touch then it show pic that u have to link the USB with itunes
by mario, on July 10 2009 @ 12:25 pm
i forgot my passcode to my ipod touch and now my ipod says “disabled try agian in 4617568 minutes”?! are u serious!!?? someone help me i know im not the only idiot with this problem so plz someone help me out.. how do i get it working again?!
by Oriana, on July 11 2009 @ 6:54 pm
Thank you Chris, I forgot my password and did a backup restore and it worked without deleting any of my files.
Thanks so much!
Oh and every body who forgot their password and doesn’t want to lose songs or anything When you connect to your computer when your ipod is disabled, instead of clicking restore, right-click on your ipod in the menu bar and select backup if restore from backup is not there then right click again on your ipod and click restore from backup. This only works if you are using the computer you normally use to sync because it will have the backup on it.
by Christine, on July 11 2009 @ 8:34 pm
what do i do if i forgot my password?????
by harri, on July 12 2009 @ 4:07 pm
THANK YOU SO MUCH, my mum would’ve gone mad.
I restarted it, updated it on itunes, then restored it, and now its not asking me for the passcode. Thank you SO much. xx
by alecia, on July 25 2009 @ 7:34 pm
I NEED HELP!!!! I puchased an Itouch from a friend for my son and did the restore option….now all my screen shows in a usb cable and the itunes symbol…..HELP!! his birthday is in 4 days and now the darn thing doesn’t work!!!!! PLEASE HELP ME!!!!!
by riley, on July 31 2009 @ 9:28 am
alecia all you have to do is download itunes 8 and then plug your ipod in to your computer and connect it itunes
by Rachelle, on August 4 2009 @ 9:42 am
please help me i had it discharge for a while then i connected it n it says to try again in 20813570 mintues wtf this rlly sucks help me please email me at ramireach@gmail.com
by hsdsald, on August 12 2009 @ 1:49 am
OMG!!! thank you soooo much!! You helped me heaps!!
by jon, on August 12 2009 @ 7:16 pm
my ipod is stuck at the itunes icon how do i get ride on that
by lettie, on August 13 2009 @ 1:16 pm
help my ipod is disabled and i dont no wut to do
by J-dog, on August 16 2009 @ 7:28 pm
i forgot my password for my ipod touch, so i put it in recovry mode it stopped now its stuck in connect to itunes mode what do i do
by Olivia, on August 17 2009 @ 2:51 am
I need to thank Felix so much, i tried his solution and my iPod is now working!! Thannk You Felix!!!
by leo, on August 17 2009 @ 10:29 am
My ipod touch is disabled and when i turn it on it say connect to itunes so i plug it in my computer then it say that i can not access it because it say i have a passcode on it so can u please help me so i could enabled my ipod touch please. thank you!!
by jaclyn, on August 26 2009 @ 6:11 am
okay actally listen okay so what you DO IS GO TO ITUNES IT WILL SAY U NEED A PASSWORD DONT CLOSE THE PAGE ALSO HOLD SLEEP BUTTON AND HOME BUTTON THEN HOLD THE HOME BUTTON THE ONE IN THE MIDDLE THE CIRCLE ONE WHILE THE APPLE SIGN COMES UP AND THEN UR I OD WIL SAY ITUNES AND THERE WILL BE A ICTURE OF A PLUG THEN HIT RESTORE ON TUNES
(L) hes wonderful
i hope this helped for you
just praise the lord for this
jaclyn
by Serena, on August 26 2009 @ 1:12 pm
my ipod is disabled and i don’t know how to fix it! HELP HELP
by jeremiah, on August 26 2009 @ 7:14 pm
hey im haveing a problem aswell with my ipod it is a 8g ipod touchand all it shows is the power bar thingy and the apple in the middle of screen i cant access to anything else its a real problem any tips plz?
by maria, on August 26 2009 @ 8:52 pm
the passcode lockout thing happened to mine too,just Hold down the power and home keys down for about 10 seconds each while plugged into itunes. When the screen goes black, release the power button but keep holding the home key until itunes says. We have detected an itouch in recovery mode.
From there you can restore as normal via iTunes.
by maria, on August 26 2009 @ 8:53 pm
btw. that fixes the disabled problem too ^
by ashley, on August 31 2009 @ 1:43 pm
LISTEN TO FELIX IT REALLYYYYYYYYYYYY WORKS!!!!!!!!
by tyler, on September 7 2009 @ 1:36 pm
i cant rember my ipod touch passcode i cant get it unlocked it sais connect to i tunes wheen i do it stills says that what do i do
by Maryna, on September 15 2009 @ 12:37 am
I erased memory in my ipod touch 8g and now i dont know how i should restart my ipod again. can anybody help me with this problem?
by Phillipstaythowed, on September 16 2009 @ 5:55 am
I have a problem with my Ipod touch I for got my restrictions password are therefore can not put music on it. Can someone help me reset it so I can put my music on it
by Jackson, on September 16 2009 @ 10:31 pm
Sammy, I took your advice, and now my touch and I are happily touching ourselves. Thanks for the help!
by munzy, on September 17 2009 @ 4:04 pm
Every time i try to restore my itouch on itunes it says that a passcode is required… can someone p-lease help!!!!
by Robert, on September 27 2009 @ 1:59 am
same happend to me. tell u what, just restore it and everything will be fine, it’ll take about 10 mins. i did
by david, on October 3 2009 @ 5:57 pm
THANKS U GUYS ARE THE BEST
by elise, on October 4 2009 @ 8:21 am
thank u so much sammy i got my ipod for my b-day in august and i locked it before i even uploaded anything…so thank u soooo soo soo much..lol im a teen and cant live with out my music
by yobs, on October 7 2009 @ 12:41 pm
It is amazing how many people complain of the same problem but fail to spend a few minutes reading the advice given in various places in this chain.
If it helps read number 5, follow Sammy’s simple steps and you be smiling again in no time. MY eleven ten year did and his ipod is back on track.
Cheers Sammy
by Soto1121, on October 10 2009 @ 10:49 am
My i pod is not responding. It does not turn on, no lights and when I press the sleep button it sounds like clik clik but nothing appeared in the screen. Can I do something or just throw it against the floor
by bisma, on October 11 2009 @ 8:53 pm
my ipod got deabled
and i tried
everything , i read all of it ,
i cant get it and its brand new 2 weeks
old , my brother changfed the code im restoring
it now , buh i dont want nething to get deleted
thanks for all the help guys , and hopefully
all ur ipods got fixed =) , hopefully mine will too
=)
by bisma, on October 11 2009 @ 8:55 pm
ahhh it workeed
thanks guyss soo muchhh , u guys are awesomme , im way to happy thank god , and NOTHING got deleted 
, good luck to yu all 
HORRRAYYY =)
WOOOHOOOO
by Mackenzy, on October 15 2009 @ 2:37 pm
okk i didnt steal my ipod or anything to begin withh, lol. I was going to class today and i decided to download an app. i turned it on and it said
“iPod Disabled-Connect To iTunes”
Now i didnt drop it in water, or break a piece of or anything. But i had to reset my whole computer because it caught a virus, so my itunes music was gone, but my accouint wasnt deleted. So i go to itunes and try everything i can. And now im lost but if you have a problem with your ipod touchh do this
READDD CLOSELYY!:
pretend your shopping on apple.com, click purchase on any product, before you eneter your information to have that item shipped. Theres a chat window so you and an apple representative can talk. The chat option is in the top right hand corner. I thinkk they can transfer you to the trouble shooting department. im about to go there now
hope i helped someonee(:
by mohamed, on October 15 2009 @ 10:40 pm
i dont now my password
by Kitty, on October 17 2009 @ 8:57 am
I have so many passwords on my IPod. I always have trouble signing in. Can I just use one password and how do I reset it.
by Laura, on October 20 2009 @ 3:34 pm
Hi, I hope you can help me! I bought my son an Ipod Touch for his birthday. Now, he has forgotten his passcode. He cannot use his Ipod at all. I tried the instructions at the top of this page and they seem to have worked. It said that the Ipod was restored. However, the Ipod still wants the passcode. Can you help me?
Thanks Alot,
Desperate Mom
by jackie, on October 21 2009 @ 5:21 pm
omg i relly need help all of those things don’t work i rellllllllllyyyyneed help plz!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by Ralphale Neal, on October 23 2009 @ 11:30 am
oka i 4got my password and i do not have my first computer its broke down its a ipod touch 8GB can some 1 help me!!!???
by Ralphale Neal, on October 23 2009 @ 11:32 am
i forgot my password on the ipod touch its a 8GB i do not have the first computer its broke down! can u help me please!!!???
by adrien, on October 24 2009 @ 4:16 pm
i dont know how to unlock my ipode touch help me plez
by Amira, on October 26 2009 @ 3:23 am
Everyone who forgot their password for the Ipod Touch, follow Danny’s instructions,
(comment no42) because I tried it with my ipod and IT ACTUALLY WORKS!!!!!!
So guys seriously go follow his instructions.
+IT’S REALLY EASY!!!!!
by dave laser, on October 27 2009 @ 3:57 pm
Shit, thanks alot felix! sh*t worked!!!
by sabrina, on October 29 2009 @ 8:11 pm
My i pod has been disabeled for a few months noe ive been trying to find sumone to help me but i cant seem to find annyone ive tryed to follow some of the thing ppl tell me but nothing works..
My cusin downloaded all my stuff for me on his computer.. But he lives in california now;;[
can some on PLEASE HELP?? email;; S103abrina_y@yahoo . com
by Gigi, on November 7 2009 @ 9:25 am
I just got my new ipod touch and it said “connect to itunes”. i did and it worked for about a week. then one day i was listening to music and it just shut off. i turned it back on and it said “connect to itunes” again. i connected it to itunes again and it didnt work. i tried to connect it again the next day and it still didnt work… anyone having the same problem??? HELP!!!
by lindsay, on November 10 2009 @ 3:39 pm
i need help!
i bought music on my itouch & plugged it in and it said transfer to computer and i pressed yes adn now none of it will show up on my computer or ipod ! what do i do ?
by Silent, on November 14 2009 @ 10:31 am
man i tried everything i read i can never get it to start my 8gb itouch but notin works the screen says ipod is disabled connect to itunes and when i do it says its lock by a passcode i tried pressing and holdin the top and home buttons hundreds of times how long does it take i waited for 10 or more minutes and nothing ever happens please help me fix this.
by Mads, on November 15 2009 @ 3:01 am
thanks so much.
the one that worked for me is…
1. plug your ipod into the computer and open itunes. it will say something like “cant connect with computer put in passcode or something” but ignore that, leave that window up on the screen.
2. hold down the lock button on top of the ipod and the home button at the same time until the apple logo comes up and then when the apple logo comes up let go of the lock button and just hold the home one.
3. shortly the ipod will display itunes and the connecting cord and on ur screen u will have the option to restore factory settings. click that.
all your data will be erased, but at least your ipod will work
thats what worked for me.
thanks everyone
by Spaggass, on November 18 2009 @ 1:12 am
hi,
my sis forgot her passcode and it has disabled. it says i have to connect it to itunes and restore it.but when i do it says it cant cuz there is an unknown error.how do i fix this problem??????????????? if sum1 could help this will be the best!!!!!!!!!!!
by Spaggass, on November 18 2009 @ 1:15 am
sammy’s (no.5) was very good i thought, but i did it and it duzent work.can any1 help?????????????????cheers
by cheryl, on November 18 2009 @ 2:33 pm
HELLO,
I REALLY HOPE THERE IS SOMEBODY OUT THERE THATS ABLE TO HELP ME.
I HAVE BEEN GIVEN AN IPOD TOUCH 16GB, AND IT HAS GOT A PASSCODE ON IT WHICH I DO NOT KNOW. ITS GOT A MESSAGE ON THE SCREEN THAT SAYS IPOD IS DISABLED TRY AGAIN IN 20525112 MINUTES. I DOWNLOADED ITUNES AND FOLLOWED THE INSTRUCTIONS FROM PEOPLE ON HERE, BUT IT WONT RESTORE THE IPOD BECAUSE IT HAS A PASSCODE.
WHAT I NEED TO KNOW IS HOW DO I GET THE IPOD BACK TO SCRATCH,CLEARING EVERYTHING THATS STORED ON IT, I HAVE TRIED EVERYONES IDEAS ON HERE AND NO LUCK. PLEASE PLEASE SOMEBODY HELP ME. THANKYOU. CHERYL.
by silent, on November 19 2009 @ 9:25 am
how long do we hold the buttons, how many minutes
by airhead, on November 22 2009 @ 9:25 pm
this website has helped me out alot!! but i have it on the itunes logo and usb thing. but it will not connect to my itunes.. anyone no how to go from there..??
by thomas zuidema, on November 24 2009 @ 9:42 pm
ive tried holding reset button and the home button but the apple logo isnt appearing. i dont no why it is doing this
by Lydiaa, on November 25 2009 @ 1:13 pm
IF YOU IPOD IS LOCKED AND DISABLED THEN YOU SHOULD USEDANNYS IDEA (NUMBER 42) IT DOES WORK AND IT DOESNY TAKE LONG, MY IPOD TOUCH SAID PLEASE WAIT 500,000 MINUTES, SO TRY THIS
by mark, on November 26 2009 @ 3:41 pm
Forgotten your iPhone Passcode?
If you have forgotten your iPhone’s Passcode you will need to restore your phone via iTunes.
But first you have to put your phone into the restore mode which is a slightly fiddly process.
Plug your iPhone into your PC or Mac with the USB cable
Press and hold the power button at the top and then slide to power off the iPhone
Press the power button to power the iPhone on and keep it held while simultaneously pressing the home button
After a few seconds a yellow alert triangle will appear and the iPhone will say it is iPhone Restore Mode.
Open up iTunes and click on the Summary tab
Click on Restore to restore your iPhone. This will reset all your iPhone’s setting to the factory defaults, including the Passcode.
You should then follow the steps above to activate the Passcode with a memorable number
by Sean, on November 27 2009 @ 12:57 pm
when i turn on it says that my ipod is dissabled and please connect to itunes and when i connect to itunes it says ipod is looked with code please unlock ipod to use itunes?? please help i dnt no wat to do?
by Sean, on November 27 2009 @ 1:47 pm
how do u get onto tomtoms website to fix ur ipod?
by Mackenzy Leveque, on November 27 2009 @ 1:54 pm
ok Sean same thing happended to me and i was like wtf. Ok I have a outlet charger for my ipod, so i just left it on the charger for a couple days, then i checked back and everything worked again. If you dont have a outlet charger than i dont know dude.
by jose, on November 27 2009 @ 9:36 pm
I GOT THE SOLUTION!!!
JUST PLUG UR ITOUCH TO THE COMPUTER.. PRESSS AND HOLD THE WAKE AND SLEEP BUTTON UNTILL YOU SEE THE CONNECT TO ITUNES LOGO!!
by Ruby, on November 29 2009 @ 2:24 am
I bought an iPod touch from a friend and I try to upgrade the applications on it but it asks for a password and I don’t know it and I don’t talk to him anymore, how do I fix that?
by jude, on December 2 2009 @ 12:00 pm
my ipod touch just disabled and i have no idea what to do to enable it again. would be very grateful if anyone could aid me. thanx.
by Kevin, on December 2 2009 @ 6:41 pm
I RESTORED MY I TOUCH – IT WANTS ME TO CONNECT TO ITUNES BUT I HAVE NO ACCESS TO ANY COMPUTERS WHATSOEVER – ANYWAY I CAN GET BY IT WITHOUT DOING SO?
by ashley cameron, on December 3 2009 @ 7:53 pm
my Ipod touch says ipod disabled, connect to itunes, but it has a password. that i forgot. when i connect it to itunes, it says enter the ipod’s password. but since the ipod’s disabled, i can’t type in anything. my sreen doesnt respond. it’s been like this since april. i’ve tried resetting it the soft, and hard ways. nothing works. HELPP MEE!
by Harmony, on December 8 2009 @ 6:13 pm
my itouch isn’t reseting and i forgot my passcode. also it says my i-pod is a 8gb and it has a passcode on it but when i turn it on it says that my i-pod is disabled and to plug it into i-tunes. then when i plug it into i-tunes it says it can not access my i-pod beacuase it has a passcode on it . please help
hfs
by cheryl, on December 10 2009 @ 5:17 am
i had this problem and have sorted it out,you need to hold the top button and the front button together till the apple appears on the screen then let the top button go whilst still holding down the front button,it will say connect to itunes, so plug your lead from ipod to pc and sign into itunes where it will prompt you to restore, do that and its sorted, i did it and it worked, although it took me 8 attempts because the help on here was misleading. hope this helps,if you still have a problem then email me and i will help you if i can…. cheryldods@hotmail.com.
by Zach, on December 11 2009 @ 4:49 pm
ok so my lil brother got hold of my itouch and thought it would be fun to type the wrong password a hundred times so now my ipod says ipod disabled connect to itunes so i hook it up to itunes and a thing comes up saying must unlock ipod on the itouch witch thats kind of a problem bc its says hook to itunes to do that so im just stuck with it lock what do i need to do so i can unlock it or rest it or whatever i have to do so i can use it
by Goodluck, on December 12 2009 @ 9:43 am
All, just want to share my experience as I just successfully restored my daughter’s ipod touch 8gb. She forgot her passcode and has tried so many combinations as she could think of but failed. The original computer that we used to sychronize the ipod failed to restore popping up with a connection error. I just download the itunes onto a different laptop and the error did not occur and I successfully restored the ipod. For those of you who had the similar issue, maybe you can try a differnt computer (could be an coincidence but I want to share). There followings are what you need to do:
1) Down load the itunes on a differnt laptop.
2) Connect the ipod to the computer.
3) hold the power and the home button at the same time until it goes black and release the power button but continue to hold the home until the itunes pops up a message saying “detection the ipod in recovery mode”
4) click the restore button on the itunes, and a normal restore window appears, accept it to confirm to restore to factory setting.
5) it takes about 10 min to restore to factory setting and unlock you ipod.
6) I will try to use the original laptop to synch the ipod and restore all the files. Good luck everyone!
by Jonny, on December 14 2009 @ 10:03 am
Thank u I did wat u said and it worked!!!
by Drops, on December 15 2009 @ 8:43 am
Worked great all i had to do was update my itunes and did exactly what you said and everything else was plug and play the only thing that most people are doing wrong is that they need to hold the top and bottom button longer
by Spens, on December 18 2009 @ 12:02 pm
Ok i did what chris said and it actually works thanks so much i was freaking out at first because my dad wouldve killed me if he found out so thanks so much!!!
by dan, on December 19 2009 @ 8:24 am
hey i juust found that
1. connect ipod to comuter while ipod says to connect to itunes
2.hold sleep and home until ipod shuts off. then keep holding until ipod turns on.
3. at that point let go of sleep but still hold the home.
4. keep holding home until ipod is fully into recovery mode.
by jay, on December 19 2009 @ 9:14 am
this is a long shot im willing to take…
my apps didnt work. i wud try to open them and the starting screen wud pop up then it wud shut off and go back to my home screen….
i tried everything….i reset it normally- i reset it the hard way…i tried deleating ONE and reloading…i tried deleating ALL and relaoding…i tried deleating all and then trying to sync them back on. i updated my itune, i updated my touch, so i tried to restore the touch and resync it…
so the problem is i got half way through the restore process (to where i have no software and nothing on my itouch….) only to RECIEVE A EEROR MESSGAE!!!
this thing has given me so much stress in the last 3 days since i GOT IT!!!!!!!!!!!!!! i am really thinking baout having my mom return the stupid peice of junk and get me rock band for christmas INSTED!
so feel free to help me or feel free to refer me to the top 60 comments which im sure are all written BY scholors….or someone cud actually help me…. thank you
by bob, on December 19 2009 @ 4:43 pm
my itouch says at the top disabled try again in 20,983,396 what do i do i cant like wait for it to go down and i tried to reset it and it would not work oh no
by Katylady, on December 20 2009 @ 3:26 pm
If you’re so concerned about losing your music, go find the sharepod program and backup your music to your computer! You can put it back into your library once you’re absolutely sure it’s on your computer.
My daughter lost her ipod for the last 3 months. We finally found it and now she can’t remember her passcode. She hasn’t been syncing it correctly, so we’re backing up her music and will start from scratch once we reset it.
by hizzam, on December 21 2009 @ 5:47 am
My ipod is disable… the passcode to don’t have… itunes can not read… can you help me fot this… there’s only disble on this ipod… so someone help this to resolve this problem…
by navneet, on December 22 2009 @ 6:52 pm
how to disable an ipod touch that is 20 941 686 minute
by Hilda, on December 23 2009 @ 7:44 pm
OMG! My ipod was locked and disable for about 6 months. I followed your steps and it worked!!! You guys are the best!! I was going to pay $120.00 for Apple to fix my ipod. You guys did it!! Awesome!!
by tiffany, on December 23 2009 @ 11:27 pm
my ipodtouch wont let me go to the password page to unlock it …… help me plz
by tiffani, on December 25 2009 @ 1:41 pm
how do i reset my disabled ipod touch on a different computer?
by Raman, on December 25 2009 @ 9:10 pm
well my i pod says that u have to connect it to i tunes and when i do i tunes says u have to input the pass and i don’t know where to do that because i pod isn’t showing me where i could input the password tht i had put in to get in the i pod but i don’t know wht to do cause nothing is working PLEASE HELP MEE!!
by Alley, on December 26 2009 @ 9:36 pm
UM, i tried HARD reset and my music still won’t work :/ i have 2nd g 8gb ipodtouch. help.
by help me out!!, on December 27 2009 @ 2:41 am
my itouch has beed diabled and says to connect tio itunes i have done that but it still haent worked i have tried absolutely everything..what do i do now!!!
by karina, on December 27 2009 @ 5:07 pm
this sucks, i totally forgot my password, and i would LOVE to go on to my apps,and music, but i forgot it, you dont have to have a password, but i didnt want anyone to get into my personal stuff, i forgot it and it will say ipod is disabled try again in 60 min, then i will have to wait 60 min, just so i can type in a wrong passcode, i have tried reseting it but it does not work!! ughh! HELP ME!
by sarah, on December 28 2009 @ 4:23 am
i wanted to changed my password to something i now and then i turned it on sleep mode and it said it didnt need a pasword so i turned it of and then it needed a pasword and by then i forgot the one that i changed it.. i tryed holding home button and sleep/wake button but that hassnt wokred what the bloody el do i do!!!!!!!!!!!!!!!!
HEEELPPPPPPPPPPPPPPPPP!!!!!!!!!!!!!
by daniel, on December 28 2009 @ 9:01 am
HELP
i hard resetted my ipod touch and it now shows the ‘connect to itunes’ graphic. i cant because it wants a password and i cannot enter it.
by Rachel, on December 28 2009 @ 10:44 am
Thank you so much! This helped a lot!!
by baylie, on December 28 2009 @ 7:51 pm
my ipod touch locked up and now its saying ipod is disabled connect to itunes and i did that and it will not work no matter what please help me:(
by kevin, on December 29 2009 @ 10:42 am
hey i go a problem with my ipodtouch it/’s disabled and when i connect it to itunes it siad i need to tipe the password in wat do i do?
by daniel, on December 29 2009 @ 6:27 pm
i connected my ipod to my pc and on my ipod it says connect to itunes i connected it and resteded it and still dont work and when i resetit it says error occured 1601
by Steph, on December 29 2009 @ 7:46 pm
Hey i have a prolem. My ipod touch is disabled and it says i need to connect to itunes but when i do it says in itunes that i need to put my passcode on the ipod but the thing is that it is frozen with the: ipod is desactivated, connect to itunes, message so i cant really type my password.
by Caroline, on December 30 2009 @ 7:02 pm
i tried reseting it but it kep on stoppeing and saying error so please if you can help me reset the passcode please please help me with reseting the passcode on my ipod touch
by Christopher, on December 30 2009 @ 9:42 pm
my dad gave me his ipod that he didnt and i wanna delete his songz/All of them please reply!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by Woohoo, on December 31 2009 @ 9:55 am
Thank you, Thank you comment 198. What you said worked, although I did have to restore twice, but it worked, finally can start using this thing again.
by Britt, on December 31 2009 @ 5:31 pm
my ipod touch is like frozen of something where theres a usb cord and itunes symbol. i have know clue what to do. can anyone help me plz!!!!
thank you
by Lakin e, on January 2 2010 @ 4:21 pm
okay so i just got this ipod touch today and it keeps telling me to plug it in my computer so i plugged it in and charged it all the way and it still is telling me to plug it in my computer and wont let me do anything else so i done the soft reset and it didnt work so i done the hard reset and that didnt work either please help me!!!
by SwampPudding, on January 2 2010 @ 4:43 pm
What TomTom said was correct:
iPod Touch -
Press and hold the SLEEP and HOME buttons at the SAME TIME for 10 seconds or until the Apple Logo appears.
Let go of the SLEEP button and wait until the USB cable appears coming from the Logo.
Once this happens, check iTunes because you should be reset.
by liset, on January 2 2010 @ 9:26 pm
i hvave an ipod touch 8gb i forgot my passcode i tried guessing it and now its disabled i tried to reset it and nothing please help me
by Rachel Smith, on January 3 2010 @ 10:44 am
i synced my ipod to my uncles comp and now that im home again i want to sync it to my comp but i forgot my restrictions password! HELP! my ipod is USELESS!
by Amurph, on January 3 2010 @ 2:59 pm
Liset plug it into itunes i did that with my nano last year and it allowed me to go into settings and change th passcode or remove it. It works tha\e same for the nano as the touch
by Aaron Butler, on January 4 2010 @ 3:47 pm
what do i do if my friend set a passcode and forgot and my ipod touch is disabled??
by Tina, on January 7 2010 @ 8:25 pm
Ipode touch 32gb has the itunes and usb on the screen, I have followed the instruction for resetting, but nothing work. Please help because I have not been able to use since I received it.
by sarah, on January 7 2010 @ 9:03 pm
oh gosh! it helped me soo much! beacause my internet stopped working and now its working perfectly! thanks so much!
by corey swarts, on January 8 2010 @ 10:25 am
my ipod is desabled and its says that i need to connect to itunes and it wont work plz helppppppppppp
by David, on January 8 2010 @ 8:16 pm
i have a 16gb i pod touch and i dont have the passcode for it and the computer that i have it synced to now. its not the original one. i really need help please!
by Hector, on January 8 2010 @ 8:19 pm
wow thanks helep out
by shaveen, on January 10 2010 @ 12:10 am
hey!!!!!!!!!!!
thanks zack ur awsome
i gt my ipod bck to work!!!!!
comment (67) this realy wrks,try this out
by armanod, on January 10 2010 @ 4:27 pm
ok,,,,the majority of the ppl on here that need to reset their ipods is because they either stole the device or found it!!!1in my case i found for the socond time an ipod,,,my first ipod i found was locked so i got rid of it!!!for 100,,,,,,today!!!i found 16gb ipod touch at a park ,,,,,,i was waitin ,,,hoping the owner would actually return….its mine now ,,,,so i got this ipod,,,,i do everythin ppl here say to do……felix has alot of info but its only if yuu have the original cmptr yu first connected yur ipod to,worhtless ipod ,,,,anyone wants an ipod:D 15 dollars
by britz, on January 13 2010 @ 4:28 am
heey i cant get apps on my ipod touch because they dont sync and all the checkboxes are grey and dead, because apparently (so ive heard) i have to disable restrictions but i cant seem to remember the passcode!!! i reaally want my apps!! please help ASAP!!!
by Whit♥, on January 16 2010 @ 6:47 pm
conect to itunes
press sleep and home at the same time
hold till it shuts off, but do not let go of the buttons.
the ipod should turn back on while the buttons r still held
when this happens, only let go of the sleep button on the top
keep the home held in till the ipod shows the itunes lodo plus usb cord
then you should unplug the iPod and plug it back in
All u have to do from there is restore
Have fun with ur Ipod =)
by jake, on January 17 2010 @ 2:43 pm
i cant turn off my ipod without erasing everything
by Reece**, on January 18 2010 @ 2:31 am
Silly iPod
by Reece**, on January 18 2010 @ 2:38 am
Noe it works yay
by corey, on January 19 2010 @ 4:59 am
Hi guys i need help badly..i have an 8 gb ipod touch i got for chriistmas last year..and i dropped it in a bath tub. everything still workdjust the internet connections were all messed up and i do have wireless..now i went to erase ipod to reboot itand it shows an ipod plug with an upward arrow to the itunes logo. Hoping somebody can tell me what can be wrong..
by Oluromeo, on January 19 2010 @ 11:37 am
WOOOOoooooooooooooooow… the restore tut really worked for me… i was successful to have my ipod back alive… THANKS everyone who contributed to this…
and those that yet to get theirs restored…
I wish you luck i will be back to post my experience more about restore…
Thanks
Bless
Oluromeo
by Justin M., on January 21 2010 @ 9:43 am
BEST ANSWER AWARD:
IF YOU HOLD IN THE IPOD’S
1.TOP SLEEP BUTTON
&
2.BOTTOM SQUARE/CIRCLE HOME BUTTON
FOR A DURATION OF A FULL IPOD RESTART (APPROX: 1MIN)
YOU WILL NOTICE: YOUR IPOD WILL SHOW
1.iTUNES DESKTOP ICON
&
2.USB CORD POINTING AN ARROW UP TOWARD THE ICON
THEN WAIT FOR YOUR PC TO RECOGNIZE THIS AS YOU HAVE ALREADY PLUGGED IN YOUR IPOD.
THE COMPUTER WILL THEN ASK YOU IF YOU WANT TO RESTORE.
SAY YES/OK/ACCEPT/ETC… DO IT.
IT IS THE ONLY ONLY ONLY WAY TO GET YOUR PASSCODE DELETED AND TO GET THE IPOD ACTIVATED ONCE MORE.
THIS IS A MESSAGE FROM JUSTIN M. – APPLE TECH.
by jaden, on January 23 2010 @ 12:31 pm
how do i reset my ipod touch all is doin is it has that usb plug and a arrow going up to itunes.
by kathryn, on January 23 2010 @ 7:32 pm
all that comes up on my ipod is a usb plug with an arrow point to the itunes desktop icon. Itunes reads that my ipod and when i press restore. A notification comes up saying “itunes could not contact the ipod software update server because you are not connected to the internet.”
ive checked the LAN connection as well.
by dj, on January 23 2010 @ 9:25 pm
my coach found my ipod and i turned it on and it said udisabled for 20564350 minutes
by Justin M., on January 24 2010 @ 7:33 am
You have to have your ipod connected to the computer, and your computer has to be connected to the internet ALL BEFORE you even begin attempting a restore.
The ipod then needs time to restore. Approx 30 min depending on the amount of files you put on the ipod touch.
So BE PATIENT. lol
by kathryn, on January 24 2010 @ 9:36 am
my computer is connected to the internet. I can still get songs off of the itunes library I just cant connect to restore my ipod.
by supriya kale, on January 25 2010 @ 5:44 am
i forgot my ipod password it says connect to itunes but it wont work any HELP!!!!
by Dave, on January 25 2010 @ 7:32 am
JUSTIN M – APPLE TECH = GENIUS thank you very much een stuck on this for daysss
by megan, on January 26 2010 @ 6:01 pm
I have had my iPod for about a month now. yesterday I ran it completely
dead. I tried connecting it to this extra battery I have. but it wasn’t enough. then the iPod and the battery stopped working. I true charging it all day. I tried resetting it, yet my iPod still won’t even come on. when I plug it into my computer and it doesn’t even show a connection. is it fried or is there something else I can try?
by george, on January 29 2010 @ 10:10 am
i recently got a secondhand 8 gig itouch and i did a soft reset and i know it was working just fine before hand and now it has been stuck in the repring screen for like 12hrs and it will not even register that it is attached as a device to my computer…. i have also tried to do a hard reset as well and still stuck on respring mode
by yepaing, on January 30 2010 @ 1:57 pm
my itouch has been diable and says to connect to itunes i have done that but it still hasnt worked i have tried absolutely everything..what do i do now!!!
by MSVEtte, on January 31 2010 @ 11:12 am
Just wanted to say thanks this was very helpful got my IPOd back up running
by Gopi nath, on February 1 2010 @ 5:29 am
NE ABBA/…this is not the way to hard reset the ipod touch…
by mele, on February 1 2010 @ 6:01 pm
My ipod touch says its disabled and it says to connect to itunes, ok so I did that… then in a little sign on my computer; it said itunes cannot connect to my ipod because it is locked. You must enter your password before it can connect to itunes and I can’t do that because if my ipod is disabled than I can’t enter my password or do anything… please help me coz it not mine but it my boss ipod!! (:
by danny ridd, on February 2 2010 @ 10:33 am
what can i do if i have disabled iPod an the device has been desinct from iTunes i no it sounds stupid and i haven’t stole the iPod is there any solution to this ??
by mickeyu8, on February 2 2010 @ 2:24 pm
got the 8gb ipod touch about a week ago. after jailbreak and many restore sessions , original apps like i-tunes/ i-tunes store/ and you-tube no longer can connect. the pc has newest i-tunes version plus ipod 3.13 update and every time i attempt to gain access to itunes store there is a #11556 error code. run i-tunes diagnostics showing no problems with network connections. actually connects to apple and itunes for updates and restores properly however i-pod still cannot access i-tune/i-tunes apps/ or you-tube. and the pc running windows i-tunes still gives #11556 error when attempting to access store????? tried lots of forums and many different prosesesses including and not limited to soft/hard spring, reboot, and restore???
by gino Hourani, on February 4 2010 @ 9:03 am
my ipod is disabled for 20718408 minutes!! help!
by lizzie, on February 6 2010 @ 12:44 pm
i have the same problem except i got in my ipod but i pressed ramdon buttons and now i cant turn it off what do i do
by moe, on February 6 2010 @ 7:10 pm
THANK YOU TOMTOM.I WOULD OF DIED WITHOUT MY I POD TOUCH.THANKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK YOUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU TOMTOMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by matty, on February 7 2010 @ 12:54 pm
THANK YOU DANNY I LOVE YOU!!! IT WORKED!!!!!and it only erase the stuff on the ipod not itunes !!!!thankies <3
by J Schmidt, on February 7 2010 @ 7:45 pm
Lol my problem is worse I had the Erase all data from Ipod option on and it did so and now it’s frozen on the apple screen. I even let it die and it still won’t work. Any Ideas??