How to Reset iPhone 4, 4S or 3GS

A reset may become necessary if your Apple iPhone 4, 4S or 3GS becomes locked up or frozen and isn’t responding. Here’s how to perform both a soft or hard reset.

Soft Reset

1. Press and hold the Sleep/Wake button on the top of the unit until a red slider appears

2. Drag the slider on the screen.

3. Press and hold the Sleep/Wake button until the Apple logo appears.

Hard Reset

Press and hold both the Sleep/Wake button and the Home button for about ten seconds, until the Apple logo appears.

iPhone Reset button combo

Photo by montymetzger

Comments

  1. jordan says

    I have a iphone 4 and it keeps cutting off and takes ages to come back on, but when I put it oncharge it turns on and works fine but when I take it of charge it cuts of again but I wait a while and it comes back on. Someone please tell me whats wrong :(

  2. Spacecat512 says

    @Asma
    Look on the top left side of the device. Push the small silver switch in up position. That is the toggle switch that the controls the mute function. If that doesn’t work call support.

  3. Asma says

    Everything is working fine with my iPhone 3g , except my speaker hands free won’t work and I don’t have any sound when receiving calls. check everything in my settings, but still no sound. Vibrates, but can’t hear any ringtone of any kind when someone calls. Thank you for your help.

  4. Cody says

    How to reset iPhone 4 if it’s just small blue lines first then a big long with white line that is like those small rouse cube shape then another blue line
    How do i reset if it came like that even you can’t see no sliding red button it’s just went Bury after I dropped it so how can i fix it if it got dropped on a tile floor

  5. Linda says

    My iPhone 4 has a restrictions pass code set and I don’t know what it is. When I bought it the nice girl in the shop put the SIM in and started setting it up. I don’t know if that was when the restrictions were turned on, but its set to On and I didn’t set a code. Can I remove this pass code if I restore the phone?

  6. Donna Thomas says

    Everything is working fine with my iPhone 3g , except I don’t have any sound when receiving calls. check everything in my settings, but still no sound. Vibrates, but can’t hear any ringtone of any kind when someone calls. Thank you for your help.

  7. RvdG says

    I locked my apple phone, but for some reason it doesn’t respond to the code, or i just forgot.. Anyhow does anybody know how to get through the security, with or without master reset.?

  8. selena romero says

    i did all that and i have the plug in to iTunes picture. But iTunes says that there is a (1015) error! how can i fix it!!!!?

  9. Tim says

    My iPhone is locked up I can’t soft boot my phone all I see is the apple sign. I let battery die and it’s still locked

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