A reset may become necessary if your Apple iPhone 6 or 5 becomes locked up or frozen and isn’t responding. Here’s how to perform both a soft or hard reset.
- Press and hold the Sleep/Wake button on the top of the unit until a red slider appears
- Drag the slider on the screen.
- Press and hold the Sleep/Wake button until the Apple logo appears.
Press and hold both the Sleep/Wake button and the Home button for about ten seconds, until the Apple logo appears.
The above steps should not erase any data from the device under normal conditions, but if the device is corrupted you may lose some settings or data.
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