How to Reset iPhone 6 or 5

A reset may become necessary if your Apple iPhone 6 or 5 becomes locked up or frozen and isn’t responding. Here’s how to perform both a soft or hard reset.

Soft Reset

  1. Press and hold the Sleep/Wake button until a red slider appears.
  2. Drag the slider on the screen.
  3. Press and hold the Sleep/Wake button until the Apple logo appears.

Hard Reset

Press and hold both the Sleep/Wake button and the Home button for about ten seconds, until the Apple logo appears.

iPhone Reset buttons

 

Note: The “Sleep/Wake” button is located on the right side of the iPhone 6. It is located on the top of the iPhone 5 and lower models.

The above steps should not erase any data from the device under normal conditions, but if the device is corrupted you may lose some settings or data.

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