Microsoft Outlook: Error “This operation has been canceled due to restrictions in effect on this computer”

When you try to click a link in an email message in Microsoft Outlook 2013 or 2010, you may get the following error:

This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.

This problem can be solved most of the time by setting one of your web browsers as the default. Follow these steps.

Fix 1 – Set a Valid Default Browser

  1. Open “Control Panel“.
  2. Select “Default Programs“. If you don’t see that option, select “Programs“.
  3. Choose “Set program access and computer defaults“.
  4. Expand┬áthe “Custom” section by selecting the arrow on the right side, then choose your preferred web browser, then click “OK“.
    Win7 default web browser setting

Fix 2 – Microsoft Fix It Solution

If the steps above didn’t work, try Microsoft’s “Fix it” solution on their page titled “Hyperlinks are not working in Outlook“.

Fix 3 – Repair Office

  1. Open the “Control Panel“.
  2. Select “Programs
  3. Select “Programs and Features
  4. Find “Microsoft Office” in the list. (Likely listed as “Microsoft Office 365”)
  5. Right-click “Microsoft Office“, then select “Change“.
  6. Select “Online Repair“, then select the “Repair” button.
  7. Select “Repair” again in the dialog that appears.


  1. Flemming Vilster says

    Step no. 6 and 7 does not correspond to what you se in Outlook 2010 plus.
    In Step no. 6 you can only choose “Repair” and that’s it. But that will do it.

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