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Microsoft Zune: Locked Up and Frozen After 12/31/2008
Posted by Mitch on Dec 31, 2008 under Hardware Tips | 11 CommentsIt appears that owners of the Microsoft Zune have started having problems with their devices feezing up. The problem started at midnight as soon as the date switched to December 31, 2008. When users start their Zune, it builds the bar to 100% and then just locks up. Microsoft has issued a statement saying that the problem will be resolved when the date switches to January 1, 2009. Here is the text:
Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.
For more information, see: Official response for Zune 30 Freezing Issue (Zune 30gb stuck at reboot screen)
The reset worked for me this morning of 1/1/2010. Don’t kow why it locked up last night.
This is f!$%#@* bull my zune still wont start and its rely starting to piss me off
Wow! As of today, January 5, mine is still dead. Is there any other option than buying a new one?
This is just crazy! Ha ha ha, and I thought it was because I replaced the hard drive in my Zune a couple months back. Nice! At least it is only a temporary set back. I thought I had to go buy an Ipod!
well.. after trying to open it to solve the problem, now I´ll need to buy another zune as it is booting directly…
well…
let´s go to ipod world …
regards
WHY IS THERE A PROBLEM WITH LEAP YEAR????????? I DONT UNDERSTAND HOW THAT WOULD AFFECT IT!!!!!!!HOLY CRAP!!!!!!
its a god damn pandemic. the devices are programed to fail after 2 years of activity so that we ‘HAVE’ to buy a new one… SCREW YOU!
OK so a lawsuite is flying of my desk as we speak – i am P -od… This should cost someone a lot of money. Happy new years MS – i’m having a very silent party thanks to your intelligent products…your trust capital is wasted for a very long time.
it’s true – i’m getting it … and it is pathetic
[...] all of those 30GB Zune music players that crashed at midnight on 12/31/2008 will work tomorrow. Microsoft has sent out a message to it’s customers. It appears that when the date turns to 01/01/2009, the problem will rectify itself. It’s a [...]
I sure hope all of this crap is fixed and hope that the bug thing is not just a lie, it better work tomorrow!!!!! PLEASE PLEASE PLEASE
[...] Note: If your Zune has suddenly started feezing as of 12/31/2008, please read this article. [...]