Start your LG Ally smartphone in Safe Mode. This will allow you to access the device if a setting or software has caused an issue.
1. Power the LG Ally off.
2. Slide the keyboard open.
3. Press and hold the OK key while powering the device back on.
4. Keep holding the OK key until you see the Home screen load. It should say Safe Mode in the bottom-left corner of the screen.
To take the device out of Safe Mode, simply turn the device off, then back on.