Kindle Fire: How to Change Stored Email Password

If you’ve changed the password for an email account you use on your Amazon Kindle Fire tablet, message sending and retrieval will fail. You’ll have to change the password stored on the device too. Here’s how.

1. From the home screen, select Apps > Email.

2. From the list of messages Menu > Settings.

Kindle Fire email settings button

3. You’ll have to change the password under the Incoming server and Outgoing server options.

Kindle Fire Incoming and Outgoing server setting options

Kindle Fire Change email server password

4. Once you have changed the password under each option, tap Next and the password will be stored.


  1. Cathy J says

    I just used the instructions above. I thought it didn’t work, so shut down the Kindle and opened again and everything was fine.

  2. josephine curzake says

    This session was of no help to me. I do not think I should be charged.
    I went to Kindle phone support and they walked me thru to solve my problem.

  3. Terrie says

    Thanks so much. This was a snap and I am the least tech savvy person in the world.

  4. Iris says

    There is no outgoing server setting for gmail. I changed the PW for the incoming server, but I keep getting an error message “unable to open server connection due to security error (Iris’ gmail)”. Any suggestions? Thanks.

  5. Sharilyn65 says

    Just changed my yahoo pw on my kindle fire…no problem at all, once I found and read the above instructions.

  6. lauren says

    Same problem here: does not store New password, denies access due to “incorrect password”. Ironic, frustrating. Changing my Yahoo password on my pc should not cause such havoc for kindle. Any help??

  7. Linda says

    Having the exact same problem as several people below. I know how to change the information on Incoming and Outoing, because have done it successfully in the past. this time, though, it won’t work (just as they said below). Same error message every time. Help!

  8. Sherri says

    I’m having the exact same problem as D Stanchak. The password is correct because I can open my email on the computer.

  9. D Stanchak says

    Having problem with Yahoo email on my Kindle Fire. Tried changing the passwords on the incoming and outgoing server settings and continue to get message cannot connect to server (Unable to open connection to SMTP server.) Please help. Started having problems after I had to change my password with Yahoo several weeks ago.

  10. Amy says

    I’m having the same problem as Jan. I tried typing the new AT&T Yahoo password into the Incoming Server and then the Outgoing Server. It WILL NOT work.

  11. Cathy says

    I am having the same problem as two of the above people–when changing one at a time the “setup could not be finished” message is received. Any info/help will be appreciated.

  12. Ace says

    Jan-you can’t actually show both incoming and outcoming at the same time. The maker of this thread (Mitch) just took two pictures and then merged them together.

  13. Wanda Faile says

    It won’t let you change both servers at the same time. I have deleted my account to try to fix this and now I can’t get it back up. Help!

  14. Donna Davidson says

    I am having same problem as outlined by Mary Ann Savulis (above post)…is there a way to display both Incoming server and outgoing server screens (as your screen capture shows) so NEXT is pressed when both passwords have been changed? When changing one at a time the “setup could not be finished” message is received. Any info/help will be appreciated.

  15. Edwaed says

    It’d OK this morning! Something with the servers must have been hosed up. The above help was great ..Thanks!!

  16. Edwaed says

    I was able to get my primary e-mail going, but ca’t get the second to connect. I’ve re-entered the PW many times, and still get the user name/password problem. Can I delete this 2nd account and redo it to fix?

  17. Mary Ann Savulis says

    I followed the directions for changing my Kindle Fire password and both times the message: “Setup could not finish….Cannot connect to server……(unable to open connection to SMTP server)”
    What now????
    Mary Ann

  18. sara says

    Had to get a new kindle fire my other one stop working. It is asking for my password will not let me go any where else. I can’t remember it. Please tell me how to fix it

  19. Steve B says

    Thanks for that. Amazon never seemed to be able to understand my problem. Big Sigh.

  20. Melissa says

    I changed my yahoo password and before I found your post on how to update it on my kindle fire I went ahead and deleted my yahoo account. Now when I try to set it up again it tells me my username and or password is incorrect. Do you know how to fix it?

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