I recently upgraded to Microsoft Windows 8 and found that iTunes no longer detected my iPod Touch or iPhone. Here’s how I fixed it.
1. Open Control Panel.
2. Select Hardware and Sound.
3. Select Devices and Printers.
4. Your iPhone or iPod should be displayed in the Unspecified section. Right-click it and select Properties.
5. Select the Hardware tab, then click the Properties button.
6. From the General tab, select the Change settings button.
7. Select the Driver tab, then select Update Driver.
8. Choose Browse my computer for driver software.
9. Select Browse… then navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
10. Click Next > Close.
Your Apple device should now be detected successfully within iTunes.
Last modified October 31, 2012
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Thanks Mitch, it worked. Ipod to windows 8. Only problem iTunes wants me to reboot ipod which means me loosing my play lists. Already lost some songs from windows 7 to 8. this is a new Sony laptop. I have got 22k songs on the ipod and don’t want to loose anymore. Could you help please ?
Hey man…!!!
You are great.. Thanks a lot…. It worked..
:-)
“Windows encountered a problem installing the driver software for your device.
Windows found driver software for your device but encountered an error while attempting to install it.
Apple Mobile Device USB Driver”
PLEEEEEEEAAAAASE HELP ME!!!!!!!!! I have had this problem with my phone for months now!!! I know I need this driver but I have no idea how to get it. I have even called Apple and have had this case open for over a month! Does anyone know what I need to do???????? I am desperate!
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