iPhone: No Ringer Sound On Incoming Calls

If you can’t hear the ringer when there is an incoming call to your Apple iPhone, there are a few things that can cause the issue. Here is a list of things to try.

1. Ring/Silent Switch

You may have overlooked whether or not the ring/silent switch is set to silence the ringer. The ring/silent switch is above the volume switch. If you can see orange on this switch, it’s set to vibrate. Switch it to ring and you should be all good.

iPhone ringer down
iPhone ringer up

2. Turn Up the Volume

Be sure not to overlook that the volume buttons on the side of the iPhone controls the ringer. From the Home screen, press the “Volume Up” button and ensure the volume is set to an appropriate level.

3. Try a Reset

Sometimes you might need to reset the iPhone to get it working correctly again. You can do this by pressing and holding the “Power” and “Home” buttons simultaneously for about 5 seconds. After holding the buttons, the iPhone should shut off. From there, simply power it back on and give the ringer another try.

4. It’s Stuck in Headphones Mode

Another common issue with iPhone users who have ringer issues is that the device is stuck in “Headphones Mode”. This happens when the iPhone seems to detect headphones plugged into the device. Read our post, “iPhone or iPad Stuck with No Sound” for tips on how to fix this issue.


Hopefully at least one set of steps above has helped you fix your ringer sound issue. Please share your experience with this problem in the comments section below.


  1. Becky says

    I never knew there was a ring/silent switch on my phone. No wonder I’ve missed incoming calls even with the phone right by me.

    I appreciate your help, thank you!

    ~ Becky

  2. susan says

    Didn’t notice that switch. It must have been moved when taking the case off.

  3. Maureen says

    Yes it worked by rebooting it. I had an issue last week when it went blank also wondering if it is packing up on me

  4. Kathy says

    Thank you, i was going crazy :( I took the otterbox off the other day to clean it and must of hit that switch. Didn’t even know about it. You saved me a trip to Verizon only to look like a fool. Thank you a 1000 times over

  5. Dencare says

    another thing the can try is to see if there is a crescent moon logo near your battery indicator at the top of your iPhone. If so go to settings and turn off the do not disturb setting.

  6. Gord says

    When I am on a call my incoming call only rings twice and most times I missed the call.
    How do I fix this

  7. Mimi says

    Soooo helpful! I need to be able to hear ringer, my husband is in the IC, I was worried I’d be passed out and not feel the vibration! THANK YOU SO MUCH!!!!

  8. Jerry says

    Googled my simple problem ..thanks for the response . Other sites spent time telling me nothing about troubleshooting but how I must feel missing calls blah blah blah. You gave me the ABC ‘s ..accurate brief and concise. Thanks

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