Are you getting the White Apple Logo Screen of Death on your iPhone, iPad or iPod Touch? Many people who jailbreaked or hacked their devices to enable open source software to run on them. When upgrading to firmware version though, many have found their iPhone, iPad or iPod Touch will not boot past the White Apple logo screen. Other users may have done nothing and also find that their device is stuck in limb and won’t boot. Unfortunately, the only thing you can usually do to remedy this problem is to reset the device and perform a full system restore. Follow these steps to restore your iPod Touch or iPhone and hopefully get it working again.
1. Connect the device to your computer using the 30-pin to USB cable.
2. Press and hold Sleep/Wake and Home until the device resets.
3. When the Apple logo appears release Sleep/Wake. Continue to hold the Home button until you see the prompt to connect the device to iTunes appear on the screen. The screen will have a USB connector pointing to an iTunes logo.
4. Open iTunes if it doesn’t start automatically. A message should appear that says iTunes has detected a device in recovery mode. Click OK on this dialog box.
5. Click the Restore button on the Summary screen. When prompted, click Restore and Update. This will restore the device to factory default settings.
6. Follow the menus to complete the restore. It usually takes about 10 minutes for the process to complete. Be sure to leave the device connected to the computer with iTunes open. Do not interrupt the recovery process or your device may end up ‘bricked’.
Once the restore process is complete, see if your device works now. If not, you may want to try to manually flash the device with a firmware file.
Restore using an IPSW firmware file
1. Download the proper firmware file for your device. Note: The following firmware files are iOS version 5 and are the latest as of October 13, 2011.
- iPad 2 Wi-Fi version
- iPad 2 GSM version
- iPad 2 CDMA version
- iPod Touch 3G
- iPod Touch 4G
- iPhone 3GS
- iPhone 4 GSM version
- iPhone 4 CDMA version
2. Connect the device to your computer and open iTunes.
3. Select the device on the left pane, then click the Summary tab.
4. Windows users should hold down the Shift key and click the Update button. Mac users can hold down the Option key and click Update.
5. You will be prompted to select the file you downloaded in step one. Browse to it and select Open.
6. A dialog box will appear. Click Restore.
7. iTunes will complete the restore process, and hopefully boot your iPod Touch, iPad or iPhone past the white ‘Apple logo screen of death’. If successful, you will be prompted to set the device up as a new iPod or restore from a backup.