iPhone or iPad Stuck with No Sound

Sometimes the Apple iPhone or iPad gets stuck and thinks it has regular earphones or ear buds connected to the device. When this happens, you won’t hear any sound from the external speaker. Older versions of the device may display a headphones icon on the top bar.

Fortunately there are many ways you can attempt to fix this problem yourself. Here are a few things to try.

Ensure that your sound problem is not caused by the volume being muted either by the volume buttons or the silencer switch. You may want to try a few suggestions from Apple’s site regarding no sound or distorted sound before trying these steps.

Headphone Jack is Dirty

Lint or other debris may be trapped in the headphone connector. Use a flashlight to check. If you find something may be lodged in the headphone jack, here are some things you can try to clear it out:

  • Use a toothpick to try to gently pick any lint, fuzz, or paper from the device.
  • Some users have reported success by sucking on the headphone jack with their mouth or using a vacuum cleaner hose on it.
  • Use a small cotton swab to clean out the jack. Be careful not to allow any cotton to break off and remain lodged in the jack. Some users have chosen to dampen the cotton swab with distilled water or alcohol for better results cleaning.

Headphone Jack Has Moisture Stuck Inside

  • Try gently blowing on the jack with a hair dryer. Ensure your mouth is dry if you attempt this.
  • Let the device sit in a warm area like a sunny windowsill.

Headphone Jack is Jammed

  • Sometimes the jack is simply jammed or stuck. Try attaching earphones to your device and try plugging and unplugging them several times.
  • Try gently tapping on the device.

Hopefully the advice above has cleared your problem with no sound on the iPhone or iPad. If you have tried everything above and haven’t yielded any results, it may be time to take your Apple device to a professional. Sometimes the retail store where you purchased the device can assist  you, or you may need to send the device in to Apple for repair.

Comments

  1. Mike says

    This works for some, but not for either of my cases. I’ve had this same issue with two different iOS devices and the “stuck” headphones issues happened immediately after (1) disconnecting from a docking port/speaker (via the lighting connector) and (2) via Bluetooth connection to an external speaker. No headphones involved, but immediately upon disconnect from the external speaker, the sound would not come from the devices speakers.

  2. Miege says

    i need help! I’ve tried everything! Blowing into the headphone jack, cleaning it out with tissues, putting aeroplane mode on, playing with the buttons, plz help! I can only listen to sound when I am wearing earphones and when I unplug them it stays on headphone mode. It just went like that this afternoon and I don’t know what do do

  3. Bailey says

    If that doesn’t work than use compressed air in a can straight into your headphone jack that worked for me so I hope it works for you to!!:)

  4. jack says

    thank u for the advice. i tried the one were it said to get a headphone plug and put it in and out several times and my volume worked again. thank you!!!!!!!!!!!!! im serious this actually works :)

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