iPhone 5: App Store Icon is Missing

If the App Store icon seems to be missing from your iPhone 5, restrictions may be enabled on the phone to blog access to it. Check the following…

1. Open Settings.

2. Touch General.

3. Select Restrictions.

4. Make sure App Store is set to On.

If all looks well under Restrictions, and the App Store icon is still missing, it may be on a different Home screen. Be sure to flip back and forth between the screens to check.

It is also possible that the icon is on a different home screen or in a folder. Look on other screens and within folders. If you still can’t find it, try resetting the home screen by selecting¬†Settings > General > Reset > Reset Home Screen Layout. This should return your icons to default settings and restore the App Store icon.


  1. Drew says

    What a relief! I reset my original home screen layout and there it was! And my camera icon came back too! Plus, I had trouble with my camera roll – no longer showing me the icon to email myself photos. That functionality came back too!

    You rock!

  2. Kathy says

    I have been trying all day to restore this…Thanks so much!!
    Now do you know how I can restore deleted text messages?
    Thanks so much!!

  3. Katie says

    Thank you so much. Your answer fixed my problem and was just what I was looking for!

  4. Lydia says

    In reply to
    howard: just got my iPhone and I’m still learning it so
    I was frustrated when I noticed my app store missing
    But thanks to you it’s back!

  5. Kathy says

    Thank you so much! I searched my problem on the apple site and found no results. Thanks for helping all the not so tech savvy like myself.

  6. Shurjendu says

    Thank you so much. You totally helped me overcome what was at first a maddeningly annoying problem for someone who is, in the end, a perennial-only-somewhat-better-informed-than-most end-user. It’s people like you, putting up websites like this, who re-instill my confidence that much is still right in the world.

  7. Julia says

    My camera app and my app store apps are missing I have reset everything and still nothing :( is there anything else I can do to keep from restoring the phone to the original so I don’t loose everything I have? Its an iPhone 4 if that makes a difference! Thanks so muchfor your help!

  8. Gail says

    I recently activated an iphone4 through iTunes and the app store, youtube and other icons are not showing up. I checked the restrictions and they are not able to be turned on. I also reset the home screen and still no app store or youtube, etc. Whatelse can I do?

  9. Thankful Tech-Newb says

    I changed the restrictions on my new phone so my kids didn’t inadvertently delete something but I ended up “losing” my App Store icon. Thanks, Mitch, for helping me set things right again. :)

  10. howard says

    Try this just go to Settings > General > Reset > Reset Home Screen Layout. Answer yes to Are you sure. This will restore them again. No need for backup restoring.

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