“Internal Error 2738″ Install Error Fix

When trying to install an application, you may get the following error:

Internal Error 2738

To fix this problem, try the following steps:

1. Click Start > Run

2. Type regsvr32 vbscript.dll

Now try to install the program again. I hope this works!


  1. Nilesh Chauhan says

    If you have registered one of these scripting engines under HKEY_CURRENT_USER, you must make sure that you remove the registration and re-register under HKEY_LOCAL_MACHINE.

    To cancel the registration within HKEY_CURRENT_USER, please proceed as follows:

    Open a CMD prompt via Start / Run / cmd

    Specify Edition and depending on the system error code following command and press Enter: unregister VBScript engine on 32bit system:
    reg delete “HKLMSOFTWAREClassesCLSID{B54F3741-5B07-11CF-A4B0-00AA004A55E8}” /f

    Unregister VBScript engine on 64bit system:
    reg delete ” reg delete “HKLM SOFTWARE Classes Wow6432Node CLSID {B54F3741-5B07-11CF-A4B0-00AA004A55E8}” / f

    JScript engine deregister on 32bit system:
    reg delete “HKLMSOFTWAREClassesCLSID{F414C260-6AC0-11CF-B6D1-00AA00BBBB58}” /f

    JScript engine deregister on 64bit system:
    reg delete “HKLM SOFTWARE Classes Wow6432Node CLSID {F414C260-6AC0-11CF-B6D1-00AA00BBBB58}” / f

    Open an administrative cmd prompt via Start / Enter (do not press RETURN!)
    Highlight the entry prompt with the right mouse button and click Run as administrator
    Confirm the displayed user may confirm
    Register according to the error code the individual DLL file using the following command and press Enter: in: register VBScript engine regsvr32 vbscript.dll

    JScript engine register :
    regsvr32 jscript.dll

    After successful registration, you can run the installation procedure again.

  2. amit says

    Not worked ,i install modem driver in dell inspiron 1525
    Error message>> Internal error 2738

  3. Abi says

    Thanks so much. did a follow up research and found that vista doesnt automatically register vb script hence the error but running regsvr32 vbscript.dll as administrator from the command prompt helped :)

    c:windowssystem32>regsvr32 vbscript.dll

  4. Christian says

    thanks a lot, u are a genius, i couldn’t install corel graphics, but thanks to you fix it work!!! good job man

  5. sang says

    Thanks. I no longer received the error and was able to uninstall the palm desktop software.

  6. raynelle says

    I tried but it comes up
    Load library (“vbscri”) FAILED
    the specified module could not be found

  7. Doyen says

    You are a GOD! I had an issue with reinstalling WordPerfect 12 and was about to suggest starting from scratch because I had exhausted all the solutions I knew or could find.

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