Internet Explorer Crashes at Startup

You may encounter a problem where Microsoft Internet Explorer crashes whenever you start it up. The screen might flash briefly and then disappear or crash with an error message.

This problem is usually caused by an add-on that is not compatible with Internet Explorer. To check this, try starting Internet Explorer with extensions disabled. If IE starts fine using those steps, you’ll want to track down which add-on is causing the problem.

1. Select Control Panel > Network and Internet > Manage browser add-ons.

Win7 manage browser add-ons selection

2. Select Manage add-ons.

Win7 manage browser add-ons selection 2

3. Go through the list and set a group of Add-ons here to Disabled. I usually disable about half of them. The idea is to see which add-on needs to be disabled for IE to work again.

IE disabling add-on screen

See if the problem is resolved by closing IE and restarting it normally. If IE launches properly, one of the add-ons were a problem, and you will need to re-enable them one-by-one to see which one is causing the problem. If IE doesn’t launch properly, perform steps 1 through 3 again and disable a different group of add-ons.

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