If you have problems with your HTC Touch Pro 2 smartphone, you may want to try to perform a soft or hard reset.
A soft reset will reset the device without clearing any data off of it. Simply remove the rear cover of the device, then use the tip of the stylus or a paper clip and insert it into the reset button hole on the side of the device, next to the slot for removing the battery.
If that doesn’t clear your problem or you just want to wipe all data off the device easily, you can perform a hard reset with these steps:
1. While the HTC Touch Pro 2 is off, press and hold Talk/Send, End and Power until you see a message on the screen about deleting all data.
2. Release the buttons after the message appears.
3. Press the Volume Up button.