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HTC Touch: Hard Reset

If your HTC Touch has somehow become unresponsive or frozen, you may want to try a hard reset if the regular reset button in the back doesn’t work. A hard reset will wipe all of your personal data off of the HTC Touch.

1. With the device turned on, press and hold the Volume Down and Enter buttons, then press the Reset button with the stylus tip.

2. Release the Reset button, but continue pressing the Volume Down and Enter buttons until you see this message on the screen:

This operation will delete all your personal data, and reset all settings to manufacturer default.
Press Volume up to restore manufacturer default, or press other keys to cancel.

3. Release the Volume Down and Enter buttons, then press the Volume Up button to perform the hard reset, or press any other button to cancel the reset.

5 Responses to “HTC Touch: Hard Reset”

  1. Jerome says:

    Hey guys, i have a HTC 8100 an been trying to hard reset it, but the methods i am getting as in the one above is not working… And i am locked out of my phone.. Is there another way?? Thanks Your Your Help.

  2. FIll says:

    thx john! my phone finally got to hard reset.
    It was screwing up big times :/

  3. sharon says:

    I have an HTC Touch. I can get the reset to take place but the device continues to lag and I am unable to get past the alignment screen. The device is warm as well as if it is heating up. I restore by pressing the talk and end button and sticking the stylus in the soft reset hold. Device tells me that it will erase info and resets to factory settings with out any issue but when the device reloads again there is major lag at the windows mobile screen and then when this screen passes at the alignment screen.

  4. Fred says:

    John is correct! thanks

  5. John says:

    Incorrect procedure stated above (requires at leats 3 hands ;-) ). The correct way to hard reset is to press & hold both TALK and END buttons, then press the reset button & continue to hold the TALK & END buttons until an ‘are you sure…’ message appears.

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