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If you’d like to load up your HTC Hero with the factory default settings so that you can troubleshoot problems, you can start it up in Safe Mode.
1. Start with the device off, then turn it on.
2. Wait a couple of seconds after the screen goes on and start pressing and holding the Menu key.
3. Continue to hold the Menu key until the device starts completely. It should say Safe Mode in the left corner if you were successful.
When you’re done, you will want to take the HTC Hero out of Safe Mode.
by lenore, on October 20 2009 @ 3:35 pm
how do you take the hero off of safe mode? thank you
by admin, on October 20 2009 @ 7:36 pm
1. Turn off the phone
2. While its off hold the Menu and Power until the phone boots.