Perform a soft reset on the Verizon Motorola Droid 2 if the device has become frozen and won’t respond to commands. Perform a hard reset if you wish to erase all data from the device and set it back to factory defaults.
Soft Reset
The process works a lot like CTRL + ALT + Delete in Windows. Just press the ALT > Shift and Delete keys simultaneously and the device will reboot. You may have to try this several times if the Droid 2 is really locked up. As a last resort, try simply pulling the battery if this process doesn’t work.
Hard Reset
From device startup
1. Turn the Droid 2 off. If it’s frozen and you cannot turn it off, pull and replace the battery.
2. Open the keyboard and press the X key while pressing Power. The device will power on. Keep holding the X button down until a white triangle with yellow exclamation mark appears.
3. Press the Volume Up and Volume Down buttons simultaneously to bring up the menu. (You may have to try this a few times before it works)
4. Select the Wipe data factory reset option. Use the Power key to confirm it.
5. Tap wipe data/factory reset then tap OK.
6. Select Yes – delete all user data.
7. Highlight reboot system now is highlighted then tap OK.
From Android OS menus
1. Open Settings.
2. Select Privacy > Factory data reset.
3. Select the Erase phone button.
4. Select Erase everything.
You have successfully performed a hard reset on the Motorola Droid 2.
Last modified March 21, 2012





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Everyone told me to do a hard reset. I looked up and read and read and read and found THIS advice…soft reset…never heard of it. IT WORKED!! Thanks Mitch!
How can I perform. A hard boot if volume button is faulty
Hello. I am using Droid 2 with a Bootloader D0.11 Screen thing going. I apply that and then hit reboot phone and It takes me straight to the same Bootloader screen. How do I fix this?
Thank you. This worked.
Thank you very much, worked just as described!
whenever i do this or turn on my D2, the droid eye comes up, the little wheel in the center spins for like 2 minutes and then it freezes on the eye, and then blacks out. it is fully charged, it will always turn on and pass the M for motorola……it still plays my rigntome when someone txts me… whats goin on???
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