Perform a soft reset on the Verizon Motorola Droid 2 if the device has become frozen and won’t respond to commands. Perform a hard reset if you wish to erase all data from the device and set it back to factory defaults.
The process works a lot like CTRL + ALT + Delete in Windows. Just press the ALT > Shift and Delete keys simultaneously and the device will reboot. You may have to try this several times if the Droid 2 is really locked up. As a last resort, try simply pulling the battery if this process doesn’t work.
From device startup
1. Turn the Droid 2 off. If it’s frozen and you cannot turn it off, pull and replace the battery.
2. Open the keyboard and press the X key while pressing Power. The device will power on. Keep holding the X button down until a white triangle with yellow exclamation mark appears.
3. Press the Volume Up and Volume Down buttons simultaneously to bring up the menu. (You may have to try this a few times before it works)
4. Select the Wipe data factory reset option. Use the Power key to confirm it.
5. Tap wipe data/factory reset then tap OK.
6. Select Yes – delete all user data.
7. Highlight reboot system now is highlighted then tap OK.
From Android OS menus
1. Open Settings.
2. Select Privacy > Factory data reset.
3. Select the Erase phone button.
4. Select Erase everything.
You have successfully performed a hard reset on the Motorola Droid 2.