How to Reset Droid RAZR if Frozen

If your Verizon Motorola Droid RAZR smartphone becomes frozen and won’t respond to taps on the screen or any of the hardware buttons, there is a special keystroke you can perform to force a reset.

Press and hold the “Volume Down” and “Power” buttons on the right side of the device for about 10 seconds or until the screen goes dark. The device will then restart as normal.

Droid RAZR buttons to reset

This comes in very handy since you cannot access the battery on the Droid RAZR to remove power from the device.


  1. Chelsea says

    My phone said home screen not responding so I turned it off and back on no problem, then it said email not responding and I turned it off and back on and now it’s frozen on the start up screen and I did a reset and it just gets stuck on that screen and I can’t take the battery out. Help please because I’m afraid it’s going to overheat,

  2. Jill says

    Wow!!! That did it! These phones are a huge piece of s**t. It’s time for the hubby to upgrade. Thanks so much for your help with this!

  3. Dan Chambers says

    I don’t know who you are, but I want to shake your hand. Great advice. Worked well. Thank you.

  4. amanda says

    Thank you! Thank you! Thank you! I thought I was going to have to buy a new phone. Thank goodness for Google! Lol worked great! :) I sure appreciate you!

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