How to Reset Droid RAZR if Frozen

If your Verizon Motorola Droid RAZR smartphone becomes frozen and won’t respond to taps on the screen or any of the hardware buttons, there is a special keystroke you can perform to reset it.

Press and hold the Volume Down and Power buttons on the right side of the device for about 10 seconds. The device will then restart as normal.

Droid RAZR buttons to reset

This comes in very handy since you cannot access the battery on the Droid RAZR to remove power from the device.


  1. Shay says

    I have no other means of an alarm clock and was beyond stressed. What a lifesaver.. Thanks!!

  2. Ken Antonio says

    Razor maxx locked on the Droid eye on restart, I even let the battery die and when recharging it was still locked. Cannot shu off phone. Locks up .

  3. Darla says

    My touch screen would not allow me to answer my phone this morning but I was able to open the dialer and call the person back but a few minutes later it was froze up. It sat like that for about 3 hours before I was able to deal with it and found your site. I performed the power+down and it restarted but never opened to the home page. It is still froze displaying the Droid “eye” as I refer to it. I performed this shut down about 6 times and no change. Is my phone dead??

  4. Lindsey says

    thank you very much for this simple fix! my son was starting up clash of clans game last night an it froze @ 51% while loading the game. can’t thank you enough!

  5. amy says

    awesome ,total life saver , cuz my droid was gonna get thrown into traffic or bludgeoned with a hammer if this didnt responded like an obedient dog .truly you saved that droids life . and my sanity .thanks doesnt quite do it …

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