There are two options for performing a factory reset on the Motorola Droid 4 smartphone. A factory reset will erase all data from the device and set it back to factory default settings.
This method is ideal if the Droid 4 wont boot properly.
1. Power off the device by pressing and holding the Power button until a menu appears and selecting Power off.
2. Press and hold the Volume Up and Volume Down buttons while pressing the Power button to turn the device on.
3. Continue to hold the Volume Up and Volume Down buttons until a Boot Mode menu appears on the screen.
4. Press and hold the Volume Up and Volume Down buttons on the side of the device. The system recovery screen will appear. If it doesn’t appear, try again.
5. Press Volume Down to toggle the selection to wipe data/factory reset.
6. Press the Power button to choose the selection.
7. Use the Volume Down button to toggle the selection to Yes, then press Power.
If the Android OS is accessible, follow these steps.
1. From any home screen, press the Menu button below the screen, then tap Settings.
2. Choose the Privacy option.
3. Select Factory data reset.
4. Check the Erase SD card option if you wish to format the data on the SD card. This will clear all of your data like music and pictures from the SD card. If this option is not selected, data within the internal memory of the phone will be the only thing deleted.
5. Select Erase everything.
The Droid 4 will then go through the hard reset and all settings and data will be reset to factory defaults.