How to Factory Reset Motorola Droid 4

There are two options for performing a factory reset on the Motorola Droid 4 smartphone. A factory reset will erase all data from the device and set it back to factory default settings.

Option 1

This method is ideal if the Droid 4 wont boot properly.

1. Power off the device by pressing and holding the Power button until a menu appears and selecting Power off.

2. Press and hold the Volume Up and Volume Down buttons while pressing the Power button to turn the device on.

Droid 4 hard reset buttons

3. Continue to hold the Volume Up and Volume Down buttons until a Boot Mode menu appears on the screen.

4. Press and hold the Volume Up and Volume Down buttons on the side of the device. The system recovery screen will appear. If it doesn’t appear, try again.

5. Press Volume Down to toggle the selection to wipe data/factory reset.

6. Press the Power button to choose the selection.

7. Use the Volume Down button to toggle the selection to Yes, then press Power.


Option 2

If the Android OS is accessible, follow these steps.

1. From any home screen, press the Menu button below the screen, then tap Settings.

2. Choose the Privacy option.

3. Select Factory data reset.

4. Check the Erase SD card option if you wish to format the data on the SD card. This will clear all of your data like music and pictures from the SD card. If this option is not selected, data within the internal memory of the phone will be the only thing deleted.

5. Select Erase everything.

The Droid 4 will then go through the hard reset and all settings and data will be reset to factory defaults.


  1. Rockstar526 says

    Thank you. It is sometimes harder to find things on the older phones since I’m now used to the way the newer ones work. Truly appreciate this page.

  2. amanda craig says

    My husband’s and my phone ( both droid 4) lately have been very very delayed. You click on anything and you have to wait a good 30 seconds for it to pop up. Then will just shut off and back on for no reason. And have been getting really hot just sitting there not being used. And within an hour of this over heat the battery dies. The guy at Verizon said to soft reset my phone but didn’t tell me how to. But I’m still not sure if that will work. What do you think I should do? Do I just need them to replace it because of a manufacture malfunction? Its not even a year old…

  3. james says

    will a normal factory reset delete pictures and videos? i need to be sure because i have a plethora of pricelessness on my device

  4. kelly says

    What if my volume buttons don’t work when I try to scroll through the system recovery screen?

  5. JoAnn says

    Thank you! Glad I found this info! Was thinking that my phone was fried, until I found the info on how to reset my phone.

  6. steve says

    Thank you thank you thank you!! I was seriously writing off smart phone (since i refuse to pay apple prices) and was going to go back to a flip phone because this weird widget tab thing i had to do was killing me!

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