Hard Reset Motorola Droid

You can hard reset your Motorola Droid phone if you want clear all of the data off of the device and start fresh. There are two ways you can perform a hard reset. One option is hardware based where you use a button combination before the device boots into the Android OS. The other option allows you to use the software menus.

Note: Be sure you have backed up all of your data before performing these steps. Data in the memory of the Droid will be cleared like application data, recent call history and bookmarks. Data on the SD card is preserved unless you choose to format it.

Hardware hard reset method

1. Turn the Droid off. If it won’t turn off, take the battery out then place it back in.

2. Open the keyboard and press the X key while pressing and holding Power. The device will power on. Keep holding the buttons down until a yellow triangle appears on the screen.

3. Press the Camera and Volume Up buttons at the same time to get to the menu. (I had to press them several times to get it to work).

4. Use the direction pad to the right of the keyboard to select the Format option.

Software hard reset method

1. Open the Settings app from Home > Menu or tap the application slider and select the Settings icon.

2. Select Privacy.

3. Choose Factory data reset.

4. Select Reset phone.

The hard reset process will take a few minutes. When it’s complete, you can reboot the Droid and it will be reset to factory default settings, just like it was when you pulled it out of the box. The device is ready to be used again, sold to another user, or placed in storage. Data on the SD card like photos and music will still be present. Be sure to pull the SD card out of the device or format it if you don’t want it to get into the wrong hands.


  1. tim says

    From device startup
    1. Turn the Droid 2 off. If it’s frozen and you cannot turn it off, pull and replace the battery.

    2. Open the keyboard and press the X key while pressing Power. The device will power on. Keep holding the X button down until a white triangle with yellow exclamation mark appears.

    3. Press the Volume Up and Volume Down buttons simultaneously to bring up the menu. (You may have to try this a few times before it works)

  2. crystal says

    My phone will get the triangle with exclamation point but press volume up and camera nothing volume down and camera nothing tried both several times and still nothing help

  3. Abbas says

    After the orange or green triangle .. camera and volume one buttons procedure is not working for motorola droid Global 2

  4. gabriel says

    my camera button is not functioning, is there any other way i can get to the menu after pressing power button plus X ?

  5. Conan Carlick says

    i get the motorola black screen with logo, then the flames (or w/e it is), then the white screen with mobilicity logo, and it just keeps repeating. i can get the triangle by pressing x and power, but dont know what to do now. what exactly is the camera button? i configured my home key to get me to camera, if i hit it twice….but that was when it actually worked. Help. thanks.

  6. Mitch says

    Are you using an original Droid 1? On some models it’s the Vol+ and Vol- buttons simultaneously.

  7. Skyler says

    How do i do a hard reset for my droid when the screen lights up but does not work? When i hit the unlock button it does light up but its still black. Screen still works it seems since it lights up, the buttons on the bottom light up and the green notification light works, just the screen does not light up to my unlock screen. i can still unlock the phone because i remember where the unlock swipe bar is, but it does not show up.

  8. Krista says

    Droid seems to life and type things on it’s own and I lose control of my droid. It is the r2d2 droid. Tried a hardware reset and a software reset. Plz helP

  9. Droid user says

    Send it in to Verizon they have had a lot of issues they will replace it for you…

  10. wirenut495 says

    i have a original droid and for some reason the touch screen just stopped working all together
    i tried the hard reset but didnt do anything any other advice other than throw it over the hill

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