Hard Reset Droid X

If you wish to clear all settings from your Droid X, you can perform a hard reset on the device. A hard reset is normally used when you are selling your phone and need to clear the data or if things aren’t working properly and you wish to start anew.

Hard reset before device boots

1. Turn the phone off.

2. Hold the Power and Home buttons down for about 5 seconds.

3. A screen with an exclamation will appear. Press the Volume Down and Volume Up buttons simultaneously.

4. Scroll down to wipe data / factory reset using the Volume Down button.

5. Press the Power button to choose the selection.

6. Confirm the selection.

7. Select Yes — delete all user data.

8. Press Power to confirm.

The Droid X will then complete the hard reset.

Hard reset after device boots to Android OS

1. Open the Settings app.

2. Select Privacy.

3. Select Factory data reset.

4. Tap the Reset phone button.

5. Tap the Erase everything button to confirm the hard reset.

Thanks to txparamedic for the tip on the changes made to this process after the Gingerbread update.


  1. sarah says

    So my Droid X was originally for Verizon but I got it flashed to Metro PCS. I have a new phone now and the Droid X is of no use for me and I want to sell it. I did the factory reset but when I turned it back on, the main screen was showed the activation settings for Metro PCS. Is that normal? How will a potential buyer restore the phone back to Verizon?

  2. Shiba says

    Ok. I changed the theme on my Droid X using Rom Toolbox after I rooted my phone. Now my status bar will not function for the life of me. Also because I changed this theme Rom Toolbox “Force Closes” on me everytime I try to access it now. I have done both the factory resets mentioned above and still cannot solve this issue with my status bar not functioning. I have also tried using other Rom manager apps to re-install my backup theme. I have had no luck what so ever. Does anybody have any suggestions on what I can possibly do from here to remedy this issue?

  3. Doh says

    I have a droid x that recently updated to the .621 version and now I have no data tried reflashing resetting toggling airplane mode pulling the battery and still nothing any suggestions

  4. joseph says

    My droid x was rooted with .605 Petes motorolla root and I can’t unroot it to update it to .621, cant download most market apps either. Will a factory reset work for this?

  5. Alyssa says

    I uninstalled GOLauncher and after it uninstalled it, I pressed the home button, then the home page was just a black screen. My notification bar still works normal, my phone works the same, besides the part where I can’t navigate through it because I can’t see my apps or home screen or anything but the notification bar. Will restoring it to factory settings help the problem, or what else can I do? My lock screen also works still. but as soon as I unlock it, it’s back to black :(((( please help I am LOST without my phone.

  6. Seth says

    Okay, so if I do the whole hard reset thing, will my phone still be associated with my number when it’s done? Like, will I still be able to receive calls, text messages, all that?

  7. Dan says

    I did the hard reset, no problems with anything except my camera. The app wont open for either still pics or video taking. Any ideas?

  8. mitsulang says

    What worked for me is to push power and home for about 10 seconds, or until it finally goes to the ! , then push the search button to get the menu… Hope this helps some of you!

  9. josh1518 says

    My droid x has a really bad screen glitch Verizon told me to hard reset it and it still didn’t help… Any suggestions??

  10. Linda says

    having same problem I only get exclamation and robot. did the vol buttons still nothing. PLEASE help! phone will not do anything else at this point.

  11. Brian says

    I have a motorola ( google) Droid X 9 months no problems. last two weeks toch key board pops up intermittently and flickers?

  12. wanting to knw.. says

    I have a droid x that I bought from someone, and the google acct wasnt mine. My daughter locked me out w all the attempts. Will a hard reeet work for this?

  13. Amanda says

    my droid x won’t do a reset the camera says there is something wrong with the sd card and it shows a constant -1 I can’t get it to get off or do anything. any suggestions?!

  14. Todd says

    I can’t get my phone to go past the exclamation point screen. I have tried both the volume button method and the search key method. any ideas?

  15. Tony says

    The droid x wont power up.. When plug into a charger, the green light flashes, did a hard reset n took out battery in sd card in reinstalled back in but still nothing… Any clue what could been wrong??

  16. BB says

    From any homescreen of your phone, tap the Menu hard key.
    Tap Settings.
    Scroll down and tap Privacy.
    Scroll down and tap Factory Data Reset.
    Tap Reset Phone, confirm to execute.

  17. Matt says

    Is there any way to get these instructions with pictures?

    My display isn’t working and it would be helpful to know where to touch to do the hard reset.

  18. D Whiteside says

    Installed an application called iguard. It locked up my screen. It asked me to input my phone number to receive a password, which it did not give me. Then the app screen would not disappear. I could not uninstall the progrm because I could not get to my normal screens. I restarted the phone and I even removed the battery. It didn’t work. I did a hard reset of my Droid X and had to reactive it and start from scratch. I think this is a bogus program.

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