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Hard Reset and Master Reset Motorola Q SmartPhone
Posted by Mitch on Nov 26, 2007 under Hardware Tips | 3 CommentsHow to perform a hard reset and master reset on the Motorola Q SmartPhone.
Please be aware that the following steps will remove all data on the Motorola Q. You may want to backup your data before performing these steps.
Master Reset – This will delete all data except security code, and lifetime timer.
You can navigate using the pad to Start > System Tools > Master Reset
Hard Reset – This will reload the entire phone from ROM and delete ALL data.
1. Start with the Motorola Q powered off, then power the device on.
2. At the startup screen, hold down the center button on the navigation pad for 5 seconds until you get a Master Reset? prompt. Then select Yes.
If my phone is flashed, will the master reset mess that up. Will I have to re-flash the phone?
This has happened to me on a number of occasions, unfortunately it will require a phone replacement.
[...] currently locked at the VerizonWireless screen. A hard reset won’t even help [...]