Google Chrome: Solve “This extension is managed and cannot be removed or disabled”

If you visit the chrome://extensions/ screen in your Google Chrome web browser, you may find that some extensions cannot be disabled because the “Enabled” option is grayed out and cannot be unchecked. This is usually coupled with a message on the extension that says “This extension is managed and cannot be removed or disabled”.

These extensions are normally installed with other applications or can be part of adware. Though you can’t remove these extensions by unchecking the “Disabled” box, you can do it another way.

Sometimes you can simply remove the application from Control Panel > Programs > Programs and Features. If that doesn’t work for you, follow these steps.

1. Note the ID of the extension you wish to remove, located on the Extensions screen, then close Google Chrome.

Chrome Extension ID

2. Open Windows Explorer and select the Show hidden files, folders and drives by selecting Organize > Folder and search options > View.

3. Navigate to C: > Users > your username > Appdata > Local > Google > Chrome > User Data > Default > Extensions.

Chrome Extensions folder

4. Delete the folder that matches the ID on the Chrome Extensions screen.

Now open Google Chrome again. The extension should be completely removed.

Comments

  1. Rex says

    I stopped at UserData because there is no “Default” folder for me to continue on. I also tried STEPHEN’s method, but the same, got stuck at “Google,” can’t move on because I do not have “Chrome” or “Chromium” to choose from.

  2. Sam says

    The only folder under the “Google” tab is “Updates”.. Nothing else. There is no “Chromium” folder, either…

  3. Adam says

    Steven. I do not have chromium listed at all. and under chrome there isn’t a “extentioninstallforcelist”… What to do?

  4. says

    I have the extension “AdRemovereUTubE” and it does not show its ID and I can’t seem to delete it!!! In no-doubt related news, I had a popup saying “your PC is about to crash” click here to fix it… it was from systweak.com

  5. siouxsie says

    i have the media 1.1 problem. I have done this and looked for media player in my programs also its not there, i looked for all the ones people said it could be under and its not there. i did a search on drive C for the ID that shows and found it and deleted how ever the extensions still there

  6. Marco says

    I removed it from the registry, from appdata, I uninstalled the program yet it still appears. I am about to dump my profile. Chrome should never allow an extension to install without giving the ability to the user to delete it. Obviously these spammers have gotten smarter than google.

  7. Ely Gordon says

    FOR PEOPLE WITH THE MEDIA PLAYER PROBLEM:
    After these steps, look up media player in ProgramFiles(x86), you should find a file that says MEDIAPLAYERV1, go inside the folder and you will see uninstall this will remove it.

  8. Cindy says

    When I go to my registry, I can follow your path through until I get to Google and then there is no ExtensionInstallForceList.

  9. Stephen says

    That will get rid of the extension, but if you are getting the managed extension issue you also need to remove it out of your registry.

    HKEY_LOCAL_MACHINE -> SOFTWARE -> POLICIES -> Chromium -> ExtensionInstallForceList

    HKEY_LOCAL_MACHINE -> SOFTWARE -> POLICIES -> Google -> Chrome-> ExtensionInstallForceList

    Took me about an hour of trying things out before I found out where this was.

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