Galaxy S2 Skyrocket: Soft and Hard Reset

You may need to reset your Samsung Galaxy S2 Skyrocket smartphone if it is malfunctioning. You can soft reset the device if it is simply frozen and won’t respond to commands. A hard reset will erase all data from the device and set it back to factory default settings.

Soft Reset

If the phone will not power off normally, you can simply press and hold the Power/Sleep button for 10 to 20 seconds. The device should be forced off and allow you to power it back on normally.


Hard Reset from Recovery screen

These steps are handy when the device will not boot successfully into the Android OS.

1. With the phone powered off, simultaneously press and hold the Power, Volume Up and Volume Down buttons.

2. When you see the Samsung logo appear on the screen, release only the Power button.

3. Release the Volume Up and Volume Down buttons once you see the Android System Recovery screen appear.

4. Toggle the selection down to highlight wipe data/factory reset using the Volume Down key. Press the Power button to make the selection.

Be patient while the device is wiped. You will eventually be prompted to reboot the phone.


Hard Reset from the Android OS menus

1. Choose Settings > Privacy > Factory data reset.

2. Check the Format USB storage option if you wish to erase data such as music and photos from the device. (Not required)

3. Select Reset phone > Erase everything.


  1. kostasra says

    Hi! My samsung galaxy s2 plus does not want to start. The Samsung picture comes on and then it freezes!!
    Is there any way to save my contacts before i do a hard reset? I didn´t save the latest.
    Thanks för any kind of help……

  2. derek says

    i tried the hard reset and the only thing that appears is a small green android logo and a caution sign at the top. And remains like that till i take the battery out. is this normal?

  3. Joël Sombroek says

    I just did a factory reset on the S2 myself. Maybe it’s good to know that *only* the apps and contact are deleted with a factory reset. My photos luckily remained untouched, for instance :-)

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