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Mitch

Firefox: You cannot connect to website because SSL is disabled

Posted by Mitch on Nov 18, 2007 under Firefox Tips | 4 Comments

SSL is required for a secure connection to a web site such as a bank. There are several things to check if you are a Firefox, Mozilla Suite, or Thunderbird user and you get the error “You cannot connect to website because SSL is disabled” when trying to connect to a web site.

Check your SSL settings in “Tools -> Options -> Advanced -> Security” (Firefox) or “Edit -> Preferences -> Privacy & Security -> SSL” (Mozilla Suite). “Use SSL 2.0″, “Use SSL 3.0″, and “Use TLS 1.0″ should all be checked.

Select “Tools -> Options -> Advanced -> Verification -> Do not use OCSP for certificate validation” (Firefox) or “Edit -> Preferences -> Privacy & Security -> Validation -> Do not use OCSP for certificate validation” (Mozilla Suite).

If you’re using a manual proxy, make sure “Use this proxy for all protocols” and “SSL proxy” in “Tools -> Options -> General -> Connection Settings” (Firefox) are set to the correct values.

If you received the message “Could not initialize the browser’s security component.” The most likely cause is problems with files in your browser’s profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the browser and fix the problem. If you continue to use this browser session, you might see incorrect browser behavior when accessing security features….

  • Check your hard drive’s remaining capacity and the file permissions on the files in your profile folder.
  • Delete the cert8.db file in your profile folder and try again.
See also...
  • Firefox 1: ”Software installation is currently disabled”
  • Vista “Upgrade has been disabled” Error
  • Screen Saver Selection is Grayed Out or Disabled
  • Launch Internet Explorer 7 (IE7) with Addons Disabled
  • MSN Messenger ‘Sign me in automatically’ Option is Disabled

    • 4 Responses to “Firefox: You cannot connect to website because SSL is disabled”

    1. Sue says:
      June 2, 2010 at 6:23 am

      Make sure to take a back-up of all your Bookmarks first.
      Close your mozilla browser. Then, move your .mozilla folder

      $mv .mozilla .mozilla.bak

      Now, re-open the mozilla browser. The .mozilla folder will be rebuilt and you should be good to go.

      Reply
    2. Cannot Connect to Certain Web Sites says:
      May 12, 2010 at 6:48 am

      [...] Firefox read this article. For Internet Explorer read this article. If you have a firewall, make sure that it allows [...]

      Reply
    3. saurabh pradhan says:
      April 6, 2009 at 9:35 am

      This may be for the corupted profyle.You can dilete your profile folder(cert8.db)from firefox programe file which you can find in the path /home1/username/.mozilla/firefox/vidx2k4t.default and restart your firefox.It will creat a new profile.

      Reply
    4. RIJO JOSE V says:
      December 30, 2008 at 9:56 pm

      sir,
      i cannot go to gmail.1 alert is coming that your SSL is disabled.
      i tried my best to solve this problem by above procedure.but i failed to get it.
      KINDLY GIVE ME ANOTHER SOLUTION TO SOLVE THIS PROBLEM

      Reply

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