Firefox: Can’t Uninstall AVG Safe Search Extension Because Uninstall is Grayed Out

by Mitch

in Firefox

For a month now, I have been dealing with this AVG Safe Search 8.0 listing that appears in my Firefox Extensions list. I can’t uninstall it because the button is grayed out. I am able to disable it, but it’s still annoying. I want it completely gone.

Add-ons - AVG Safe Search

I searched high and low for how to get rid of it. I searched my Extensions and Plug-in folders, looking to delete this annoyance and couldn’t find anything. So I gave up my search for a while.

This listing was still bothering me though. I just hate software that crawls its way into every crevice of your system and leaves you no way out.

I launched REGEDIT and found a listing in the Registry at:

KEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions

It was labeled:

{3f963a5b-e555-4543-90e2-c3908898db71}
C:\Program Files\AVG\AVG8\Firefox

AVG Safe Search Plug-in in Registry

After deleting this registry key. The AVG Safe Search plug-in was then removed from Firefox.

See also: Adding Extensions using the Windows Registry

Last modified January 4, 2012



{ 20 comments… read them below or add one }

jesper March 20, 2012 at 12:52 am

I didn’t have any keys in registry either, but this worked fine for me. I just searched for avg and found one reference, then deleted the whole following passage, saved the file and it was finally gone.

2

steff March 11, 2012 at 3:49 am

YAY so pleased to be able to help , i too was going completely out of my mind with this problem :)

JP March 10, 2012 at 8:19 pm

Steff’s recommendation worked for me after I could not find the registry key or the .rdf. Thank you so much, I was going crazy.

WJH January 21, 2012 at 1:02 pm

In Windows 7 go to Computer, then to programmes, then to AVH Secure Search, open, and remove each item, re-start computer go back to programmes and remove rest of what remains

rod December 15, 2011 at 4:16 pm

I had this darn annoying problem after upgrading tuneup utilities 2012. The easiest way to remove it that I found was to start Firefox click on

tools,

options, General, home page, restore to default. Simple as that- good luck

steff December 8, 2011 at 9:06 am

this works , i tried everything even phoned avg twice and they couldnt sort it

You are describing the Google browse by name feature which is the default behavior on Firefox 3.6

To get this behavior on Firefox 4 you need to change a hidden preference.

Type about:config into the location bar and press enter
Accept the warning message that appears, you will be taken to a list of preferences
Locate the preference keyword.URL, double-click on it and change its value to the link shown below

http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=

Darko September 8, 2011 at 2:12 pm

This is great! Everytime I started firefox, it would tell me that it had to be closed. Not after deleting the annoying plug. For me though I found it using James’ directions. Thanks for the help!

yak kay August 2, 2011 at 10:32 pm

Can’t get rid of this crap and its bad, please help.

johan May 22, 2011 at 6:48 pm

my key was located at
HKEY_LOCAL_MACHINE/SOFTWARE/Mozilla/firefox/Extensios with
label: {1E73965B-8B48-48be-9C8D-68B920ABC1C4}
with: C:\ProgramFiles\AVG\AVG10\Firefox4\

James Nakason January 26, 2011 at 2:19 am

Thank you and found it at HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions

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