Facetime Icon is Missing From iPhone or iPad

Wondering why the Facetime icon is missing from your iPhone or iPad? It’s a common problem, and probably the result of a restriction you or someone with access to the device set. Here’s how to solve it.

Check Everywhere

First, be sure the Facetime icon isn’t hiding somewhere in a folder. Swipe back and forth between each home screen and check each and every folder.

Facetime Icon

You may want to also consider resetting the home screen icons to their default settings if you still can’t find it.



Check Restrictions

Sometimes family members or anybody with access to your iPhone will accidentally change settings. If the restriction settings are changed, it can limit what icons are shown on the home screen, including the Facetime icon.

1. Select Settings > General > Restrictions.

2. Type the passcode. If you didn’t set the passcode, ask anybody who had access to the device if they set one.

3. Set the Facetime restriction to On. It should look like it does in the image below.

Enable Facetime icon

Note: Also ensure that Camera is enabled. Facetime will not work unless Camera is enabled.

This should unhide the Facetime button on the iPhone, iPad and even the iPod Touch.


  1. Fawzan says

    I can’t find FaceTime anywhere on my phone.
    When I asked Siri to open FaceTime it said “Your iPhone is set to restrict FaceTime calling”.i don’t know what to do.i bought my iPhone from Kuwait

  2. Tanveer says

    I got IPhone in Saudi and Facetime application is removed due to restriction in Saudi. Can we get facetime back by any process?

  3. Sean donnelly says

    I have had my iphone 6 about 3 weeks now and had never had facetime
    Siri said it is restricted but is not in restrictions
    I have tried everything , someone please help

  4. faheem says

    activate siri and ask her to activate facetime.then enter your apple id and password then a facetime icon will appear on your main page.

  5. Peter Coghill says

    Hope this works cause I just got this phone and some how bad stuff got iClouded to my phone

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