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Facetime Icon is Missing From iPhone or iPad

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May 10, 2016 by Morgan Lange 2 Comments Filed Under: iOS Tagged: ipad, iPhone

Wondering why the Facetime icon is missing from your Apple iPhone or iPad? It’s a common problem, and probably the result of a restriction you or someone with access to the device set. Here’s how to solve it.

Check Everywhere

First, be sure the Facetime icon isn’t hiding somewhere in a folder. Swipe back and forth between each home screen and check each and every folder.
Facetime IconYou may want to also consider resetting the home screen icons to their default settings if you still can’t find it.

Search

  1. From the Home screen, swipe all the way over to the left to reveal the “Search” box.
  2. Type “Facetime” in the “Search” field.
  3. The app should appear as a selection. Tap it to open it.

Check Restrictions

Sometimes family members or anybody with access to your iPhone will accidentally change settings. If the restriction settings are changed, it can limit what icons are shown on the home screen, including the Facetime icon.

  1. Select “Settings” > “General” > “Restrictions“.
  2. Type the passcode. If you didn’t set the passcode, ask anybody who had access to the device if they set one.
  3. Set the “Facetime” restriction to “On“. It should look like it does in the image below.
    Enable Facetime icon

Note: Also ensure that Camera is enabled. Facetime will not work unless Camera is enabled.

This should unhide the Facetime button on the iPhone, iPad and even the iPod Touch.

Related posts:

Apple logoHow to Reset iPhone & iPad Settings iOS iTunes Store icon headeriTunes Store Icon is Missing From iPhone or iPad Apple logoiPhone & iPad: Forgot Password iTunes Automatically sync new apps settingiPhone & iPad: Prevent Syncing of Same Apps on Multiple Devices

Comments

  1. Sam says

    August 20, 2016 at 9:20 pm

    I tried everything, facetime isn’t even in the restrictions. I don’t really know what to do.

  2. Allison says

    July 8, 2016 at 9:07 pm

    Fantastic advice, thanks so much. FaceTime was turned off in restrictions, no idea why or how but within 90 seconds of finding your page it was fixed! Now I can faete my son who is on his first big trip overseas……mmmm maybe he decided mum should not be able to FaceTime him while he’s away and he got into my settings!

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My name is Mitch Bartlett. I've been working in technology for over 20 years in a wide range of tech jobs from Tech Support to Software Testing. I started this site as a technical guide for myself and it has grown into what I hope is a useful reference for all.

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