If you use Facebook Mobile, you may be familiar with the fact that it has a mind of its own at times. It’s constantly problematic. Sometimes it freezes or doesn’t load pages. One day, I realized that I hadn’t received any mobile alerts in a few days. I found this odd. Either nobody was doing anything on Facebook, or suddenly nobody loved me. Finally I tried to explore the issue. I didn’t get far when I went under Mobile Settings, I was greeted with an error message.
Sorry, something went wrong. We’re working on getting this fixed as soon as we can.
I received this error and the problem persisted for weeks. The message seemed to indicate that there was something wrong on the Facebook end, so I just waited and didn’t do anything about it. I know it was working for other people, but I thought “Maybe it’s just something bad with my account that Facebook has to work out.”
The situation gradually got more and more annoying since I wasn’t able to receive any Facebook Mobile alerts. So I started playing with it to make it work to no avail. Finally one night, I mentioned the problem I was having to a friend. He had been familiar with my exact issue and had the fix for me.
1. Send a text message to 32665 and type the letters FB in the message.
2. You will receive a text message that will include a link. Open the link.
Sweet success! That did the trick! The link reactivated the functionality in the app and all is well. I can use Facebook Mobile again. I just hope the issue doesn’t return and I have to keep doing these steps. The problem seems kind of common.