Fix Windows error: “A problem on your computer is preventing updates from being downloaded”

by Mitch

in Windows

You get an error message when trying to install Windows Updates on your Windows XP or Windows 2000 computer.

Problem: A problem on your computer is preventing updates from being downloaded or installed.

Here’s how to solve the problem:

1. Click Start > Run and type regsvr32 wuapi.dll

2. When you receive the message that the DLL has been registered, click OK and perform the same steps for each of the following commands under Start > Run:

regsvr32 wuaueng1.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wups2.dll
regsvr32 wups.dll
regsvr32 wuweb.dll

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Last modified March 28, 2012

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{ 3 comments… read them below or add one }

Ralph L February 16, 2013 at 9:55 pm

solution above did not work. tried twice doing Restart after each time. Followed MicroSoft Windows Update FixIt; that did not work either. Any other suggestions? Have Windows XP SP3 Home Ed. Windows Update worked fine as of 12/22/12. Have used computer very little since.

Saul July 16, 2012 at 7:30 am

Thanks, it fixed issue asap, drivers loading perfectly.

shane davis June 7, 2012 at 4:31 am

perfect thanks, it’s fixed.

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