“Error 0x80072f76″ During Windows Update

When you try to use the Microsoft Windows Update Web site or the Microsoft Update Web site, you may receive one of the following error messages:

  • Error 0x80072EE2
  • Error 0x80072EE7
  • Error 0x80072EFD
  • Error 0x80072F76
  • Error 0x80072F78

Try these steps to fix the issue.

Option 1

Visit the Microsoft page about solving temporary connection-related errors when using Windows Update, and select the “run now” button for your version of Windows.

 

Option 2

  1. Open Microsoft Internet Explorer.
  2. Select the Settings Gear, then choose “Internet Options“.
  3. Select the “Security” tab, and then click “Trusted Sites“.
  4. Choose “Sites“, and then clear the “Require server verification (https:) for all sites in this zone” check box.
  5. In the “Add this Web site to the zone” box, type the following addresses, clicking “Add” after you type each address:
    • http://update.microsoft.com
    • http://download.windowsupdate.microsoft.com
    • http://update.microsoft.com/microsoftupdate/v6/default.aspx
  6. Select “OK” two times.

 

Option 3

Still have the problem? Try the following:

  1. Hold the Windows Key and press “R” to bring up the “Run” dialog box.
  2. Type “notepad %windir%\system32\drivers\etc\hosts“, and then click “OK“.
    Note: If you are prompted to choose a program to open the hosts file with, click Notepad, click to select the Always use the selected program option, and then click OK.
  3. In Notepad, configure any lines in the hosts file that contain entries for Windows Update so that they are not read when the file is accessed. To do this, place the number sign (#) in front of any line that contains “microsoft” and “update.” For example, add the number sign (#) to the beginning of the following entries:
    • # 64.4.21.125 http://update.microsoft.com
    • # 64.4.21.125 http://windowsupdate.microsoft.com
  4. Remove any lines that contain entries for Windows Update or for Microsoft Update. For example, remove the following entry if the entry exists:
    • http://update.microsoft.com
  5. On the “File” menu, click “Save“.
  6. Exit Notepad.
  7. Restart the computer.

Note If you do not want to restart the computer, you can also flush the DNS resolver cache. To do this, follow these steps:

  1. Hold the Windows Key and press “R” to bring up the “Run” dialog box.
  2. Type “cmd“, and then click “OK“.
  3. At the command prompt, type “ipconfig /flushdns“, and then press “Enter“.

 

Option 4

If that the above options do not work for you, continue with the following steps:

  1. Open Internet Explorer.
  2. Select the Settings Gear, then choose “Internet Options“.
  3. Select the “Connections” tab, and then choose “LAN Settings“.
  4. In the “Local Area Network (LAN) Settings” dialog box, click to select the “Automatically detect settings” check box, and then click “OK“.
  5. Exit Internet Explorer.
  6. Hold the Windows Key and press “R” to bring up the “Run” dialog box.
  7. Type “cmd“, and then click “OK
  8. Type the following commands. Press Enter after each command.
    • proxycfg -d
    • net stop wuauserv
    • net start wuauserv 
    • exit

If that doesn’t work, look for anything that could possibly interfere with connectivity. Any software that interfaces with the network connection could be causing the problem.

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