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Enable iPhone Sync with Outlook 2007
Posted by Mitch on Nov 26, 2007 under Office Tips | 12 CommentsEnsure that Outlook 2007 is enabling the iPhone to connect with it. Try these steps if the sync is not working with Outlook 2007.
1. Open Outlook 2007 and click Tools > Trust Center.
2. Under Categories, click Add-ins.
3. Under Details, look for iTunes add-in under Inactive Application Add-ins.
4. In the Manage box, click COM Add-ins, and then click Go.
5. In the COM Add-Ins dialog box, select the iTunes sync add-in.
6. Click OK.
Once I enabled viewing all the calendars in Outlook I was able to see everything and it was syncing fine. I did have another issue later where iTunes would take forever to open and it would freeze up during sync. That turned out to be an issue with Win7 and my mainboard having drive seek or write errors. My drives were connected to SATA 0/1/2. Win7 was trying to access them as a RAID array. I moved the drives to SATA 0/2/4 and everything including iTunes started working normally.
See item #10
Outlook 2007 looks like it might be the problem.
My office just purchased new computers – Windows 7 (64)- Up til then syncing worked perfectly on my Iphone 3GS. Now everthing is syncing but the Calendar. Apple Tech runs you around without any success. I’ve tried everything they have suggested and am still waiting on them. Can someone help with this.
I have same issue 3gs iphone does not sync with outlook 2007 every thing else works fine with itunes ,no matter what you do it wont work…ahh Iphone 3gs…
I finally found my problem. I noticed the colored dots by my calendar events had changed from blue on my original iphone to red on my new iphone 3gs. Then found there were 2 calendars. A little more research and I find that Office 2007 creates extra calendars for some reason. Digging into Office 2007′s ridiculous interface and sure enough there are 2 calendars and it was hiding my iphone calendar so all the events were there but I couldn’t see them. Now I just have to figure out how to get rid of the extra calendar, and of course that’s almost impossible with Office
Win7 x64, iTunes 9, Office 2007. All fresh installs. No sync and so far no clue why. Anyone?
After spending 2.5 hours yesterday with the Apple tech (a true ACE and VERY knowledgable), I now know WHY my IPhone 3Gs will not sync up my contacts (or Notes) with Outlook 2007. When I make an entry into Outlook 2007 in contacts on my CPU, the actual data is not “stored” in Outlook 2007 on my CPU (Windows 7 OS). The typed-in information is (apparently) immediately synced up with my hotmail contacts account. According to the Apple tech, the actual data is physically “stored” on the Hotmail contacts server – NOT on my CPU in Outlook 2007. Unfortunately, when the Iphone 3Gs syncs up in Itunes, it ONLY looks at “Outlook Contacts” – on my CPU. Since there ISN’T anything ON my CPU, the Iphone “sees” nothing.
When I type a new contact (or update an existing contact) on my Iphone, then try to sync up, the data is NOT transferred from my IPhone to my Outlook 2007.
According to my Apple tech yesterday, ITunes and Outlook contacts do not talk to each other and they have no fix for this dilemma.
Can anyone direct me to a solution? I tried to go into the “Trust Center” on Outlook and ONLY have the ITunes box checked under Comm Add-ins. Outlook won’t let me uncheck any programs because I am not an administrator. This is baffling to me because this is on my personal CPU, it is NOT in any kind of network, etc. I bought the Office 2007 suite from AZ State University about 3 months ago for $50. According to the Microsoft rep I spoke with yesterday, the “license” for this version is in the hands of ASU book store….who informed me that they only SELL it and do NOT support it.
Help!
As soon as i downloaded 2.2.1, my iphone no longer syncs with Outlook 2007 (on a PC running Windows XP).
It hangs when syncing calendar. Tech support said to backup my iphone and “restore” which I did but still have the same problem.
they said then to try “set up as new iphone” instead of “restore” but i am afraid to try this.
any ideas?
Frodo – Have you resolved your problem? I am observing the same issues with an iPhone 3G running 2.2.1 attempting to sync to Outlook 2007 contacts. Everything appears to sync except the contact picture.
I can sync contact with iphone firmware 1.1.4 and Outlook 2007, but the photos does not update!
Any ideas?
No errors, plugin is active ….
My iPhone 1.1.3 could not sync out of the box with outlook 2007, despite outlook trus center had itunes active under Add-ins. Itune version used was 7.6. I used to get “outlook sync client encounter error and needs to close” as soon as itunes started synchronizing Calendar.
I solved this by completely removing Itunes 7.6, and apple mobility application and installing Itunes 7.5. Now it is working fine.
This page does not discuss the likely possibility that sync issues are due to the Outlook PST file format as discussed on your article:
http://docs.info.apple.com/article.html?artnum=306635