SubscribeEnsure that Outlook 2007 is enabling the iPhone to connect with it. Try these steps if the sync is not working with Outlook 2007.
1. Open Outlook 2007 and click Tools > Trust Center.
2. Under Categories, click Add-ins.
3. Under Details, look for iTunes add-in under Inactive Application Add-ins.
4. In the Manage box, click COM Add-ins, and then click Go.
5. In the COM Add-Ins dialog box, select the iTunes sync add-in.
6. Click OK.
by Steve, on February 19 2008 @ 8:39 pm
This page does not discuss the likely possibility that sync issues are due to the Outlook PST file format as discussed on your article:
http://docs.info.apple.com/article.html?artnum=306635
by Vivek, on March 3 2008 @ 3:36 pm
My iPhone 1.1.3 could not sync out of the box with outlook 2007, despite outlook trus center had itunes active under Add-ins. Itune version used was 7.6. I used to get “outlook sync client encounter error and needs to close” as soon as itunes started synchronizing Calendar.
I solved this by completely removing Itunes 7.6, and apple mobility application and installing Itunes 7.5. Now it is working fine.
by Frodo, on March 26 2008 @ 11:38 am
I can sync contact with iphone firmware 1.1.4 and Outlook 2007, but the photos does not update!
Any ideas?
No errors, plugin is active ….
by MacTwoWheels, on March 19 2009 @ 6:53 am
Frodo – Have you resolved your problem? I am observing the same issues with an iPhone 3G running 2.2.1 attempting to sync to Outlook 2007 contacts. Everything appears to sync except the contact picture.
by Nancy, on March 26 2009 @ 8:24 pm
As soon as i downloaded 2.2.1, my iphone no longer syncs with Outlook 2007 (on a PC running Windows XP).
It hangs when syncing calendar. Tech support said to backup my iphone and “restore” which I did but still have the same problem.
they said then to try “set up as new iphone” instead of “restore” but i am afraid to try this.
any ideas?