Droid: Change Gmail Password

So you’ve changed your Google account password. The only problem is your Droid has your old password still stored and you can’t retrieve your Gmail. Follow these steps to enter a new password on your Droid.

1. Open Gmail and press Menu > Refresh. The sync will fail.

2. Close Gmail and slide down the notification bar.

3. Tap the Sign-in error… option.

Droid sign-in error

4. You will be prompted to enter your new password. Tap Sign in when done.

Droid new password prompt

Comments

  1. Kari-Ann says

    Awesome! This worked immediately! Thank you so much! I have been searching for a solution to this problem for 3 weeks.

    I don’t know if it will help some, but when I got to step 4, on my google Nexus, I had to choose “browser sign-in” from the dropdown in the upper right corner. I entered my new gmail password (which was what had caused everything to stop working to begin with).

    Again, thank you so much!

  2. carri says

    Jay – OMG I have been trying for months to get my emails on my phone that I used to receive daily and it was all because of that lovely 2 step thingy – now it is fixed and I have you to thank – thank – thank. I am so very happy.

  3. Jay says

    Go back to your gmail settings on your computer and turn off the 2 step verification option (you can uncheck the option box to retain your 2 step settings for future use). After “2 step” is disabled, when you go back to your android gmail “google sign in” window (like above) IT SHOULD ACCEPT your new password!
    Hope that works – peace :-)

    Addendum: but, dunno if the problem re-occurs when “2 step” is re-enabled again??

  4. Paul Dimmer says

    Thanks. This worked after I set up the 2-stage verification on Google. I couldn’t find this info elsewhere.

  5. Jennifer says

    This does not work for me. I type in my new password, but it does not recognize it on my phone.

  6. Anita says

    i had to change my password for gmail on my pc because someone tried to hack my account and couldn’t sync my gmail anymore. i went to the playstore to check if i could dl a new gmail-app and there i was asked for a PW. after that it all worked again.
    seems a bit silly though that the gmail app doesn’t recognise a pw change but the play store does…..

  7. sara says

    thank you so much for clear, simple, EFFECTIVE instructions! I have looked high and low for information on how to set new pw on android and You solved my problem. Thank you, thank you!

  8. Jo says

    Okay, I’ve read the entire thread. I did go to the two step verification method and got the new code for my phone. I hit refresh and Gmail on my phone still doesn’t say that the refresh failed. I did use the code on the Google Store, but I can’t seem to use it on my Gmail. Any ideas, Mitch? Thanks.

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