Disable “…has not passed Windows Logo testing” Message

By default, Windows XP will warn you when installing drivers that haven’t been tested by Microsoft with the following message.

“The software you are installing for this hardware: “hardware name” has not passed Windows Logo testing to verify its compatibility with Windows XP”

This message is displayed to prevent the average Joe from installing potentially dangerous drivers. But sometimes it appears even when you install drivers from the hardware manufacturer. If you’re tech-savvy and regularly like to install drivers that are not supported by Microsoft in Windows, this message may start to annoy you after a while. Fortunately, you can disable the message with the following steps.

1. Right-click My Computer.

2. Click  click Properties.

3. Click the Hardware tab, then click Driver Signing under Drivers.

XP Driver signing button on Hardware tab


4. Click Ignore – Install the software anyway and don’t ask for my approval.

XP Driver Signing options


  1. Bo in Finland says

    I have a related question.
    I’m wondering who is trying to install the software and what sw it is as it isn’t me who initialized this. How to find this out and how to stop the wizard from popping up again? Clicking “STOP Installation” does not help.
    Thanks for any help or clue!

  2. Joyce says

    This worked for me!! I was trying to install kodak aio software and it kept saying that it was not windows logo compatible. These steps fixed the problem!

  3. Chuck Banx says

    Hey ya’ll. Go to Control Panel in XP SP3, click on “system.” There you have your driver signing.

  4. Frank says

    Cannot follow the instructions because the keyboard and mouse drivers do not appear to have been loaded on the normal boot.

  5. Lizz says

    I had the same problem trying to install iTunes.. Apparently my CD/DVD drivers are unsigned, funny they work with everything else.. iTunes still works fine, but because of this I can’t import CD’s..

    I have tried the Driver singing section in Hardware and still get this message: The software you are installing for this hardware has not passed Windows Logo testing to verify its compatibility with Windows XP..The hardware will not be installed

  6. Robin says

    This didn’t work for me. Still got the message.
    stopping and starting cryptsvc didn’t work as it repeatedly timed out before it could stop.

    I don’t want to reinstall xp on my computer.

    any other solutions that actually work?

  7. bunny says

    1. Download the SubInACL tool from the Microsoft Web site. To do this, follow these steps: a. Visit the following Microsoft Web site: http://www.microsoft.com/downloads/details.aspx?FamilyID=E8BA3E56-D8FE-4A91-93CF-ED6985E3927B&displaylang=en
    b. Click Download to download the SubInACL tool (SubInACL.exe).
    c. When the download is finished, double-click to install the downloaded file.
    d. The SubInACL tool installs to the %programfiles%\Windows Resource Kits\Tools folder.

    2. Use Notepad to create the Sub.bat file. To do this, follow these steps: a. Click Start, click Run, type Notepad, and then press ENTER.
    b. Copy and then paste (or type) the following text into Notepad:
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
    subinacl /subdirectories %SystemDrive% /grant=administrators=f
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
    subinacl /subdirectories %SystemDrive% /grant=system=f
    c. Click File, and then click Save As.
    d. Copy and paste the following path and file name into the File name box, and then click Save:
    %programfiles%\Windows Resource Kits\Tools\sub.bat
    e. Click Save.

    3. Run the Sub.bat tool, and then restart your computer. To do this, follow these steps: a. Click Start, and then click Run.
    b. Copy and then paste the following path and file name into the Open box, and then click OK:
    %programfiles%\Windows Resource Kits\Tools\sub.bat
    c. A Command Prompt window opens.
    d. The tool runs for about 5-10 minutes or longer. Do not restart the system at this point.
    e. When the tool has finished running, the Command Prompt window closes automatically.
    f. Restart the computer, then try reinstalling the directx 9.0c redistributable. [8)]

  8. mj says

    I ran into this installing directx 9 in xp. this is how fixed the problem:

    1. open a CMD.EXE (start>run>”cmd”) prompt and type:

    net stop cryptsvc
    ren %systemroot%\system32\catroot2 oldcatroot2
    net start cryptsvc

    2. Exit the CMD prompt and retry install/update

  9. duke nukem says

    Yea just reinstall.. If a format doesn’t work a sledge hammer will. ‘Computers , every day is the dawn of a new error’

  10. Anupam says

    well none of the above worked for me. i have had this problem for past three years. i dont have the exact solution but i tried an alternative that worked. the trick is this..
    1. reinstall xp. dont install anything after that. not even system drivers.
    2. immediately install the software that experiences this problem before all other things. there wont be any pop ups and everything would work fine.

    this is how i am cheating my system for more than 3 years.

  11. Aman says

    If any software is not installing just go to add and remove programe option then click add new programe in this case window logo test will not irritate you

  12. Michael says

    I’m afraid this didn’t work for me. ‘Still’, after making the change I get the same message which concludes with:

    “The software will not be installed. Contact your system administrator.”

    Now, this is extremely odd I’m having this issue, especially when considering it’s Microsoft’s own software I’m trying to install, the latest August release of DirectX 9.0c.

    System: Windows XP Home SP3 with latest updates. I am the administrator and am experiencing no other issues.

  13. Tyler says

    i did that and it didnt work. i have also tryed every thing with Cryptographic Services. it just keeps popping up and my window doesnt have a continue any way button, it just says cant install and a ok button. can u or anyone help me?

  14. irnonymus says

    HAHAAAA! figured it out.
    It’s not in any registry or complicated tool. Just kill the process that tries to prevent the installation. Use taskmanager during install, when the software installation warning pops up, go to the process in taskmgr, kill it. same thing happens twice. installation continues, result : Nero7 is installed and burning correctly.
    Humans 1 – computers 0

  15. irnonymus says

    xp sp3
    nero 7 essentials from LG slim usb writer.

    This solution is no solution. perheps make a allow rule in the somewhere in the system software security mmc thing would work?

  16. Shahid says

    your method is not working for “Nero 7 essiential”
    i hav windows XP service pack 2

  17. MF says

    I can’t install Sun xVM VirtualBox in my Windows XP.
    I get an error message saying that it did not pass Windows Logo test, and just roll back the installation — despite clicking to continue anyway button.
    Pls advise. Thanks.


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