Reset your Palm Pixi Plus to the factory defaults with a hard reset.

1. Open Device Info.

2. Tap Reset Options.

3. Tap Full Erase twice.

If a call comes in, and you just want to silence the ringer, you can on the Palm Pixi. These steps will not immediately send the call to voice mail. The phone will continue to ring until it reaches the regular amount of time before going to voice mail.

• Press Power one time.
• Press volume up or volume down.

Sliding the ringer switch to off is also an option and will turn off the ringer for the current call and all calls after it.

Here’s one way to copy music files to your Palm Pixi smartphone.

1. Connect your phone to your computer.

2. On the phone, tap USB Drive.

3. On your computer, open the drive that represents your Pixi. It will be under Computer, My Computer or Finder(Mac).

4. Make a folder named Music, and copy your music files over to it from your computer.

You can also use the Palm Music Assistant to copy your music files since Palm no longer supports iTunes.

If you don’t want to talk to a person and send a call immediately to voice mail on your Palm Pixi, there is one of two things you can do.

• Press the Power button twice.
• Tap the red phone button that appears on the screen.

Change the ringtone on the Palm Pixi smartphone.

1. Swipe over to the screen that contains the Sounds &  Ringtones app and open it.

2. Tap the ringtone.

3. Tap the music note with the plus sign.

4. Tap the song title to select the ringtone.

Q: How do you delete an application icon from the screen of the Palm Pixi?

A: Press and hold the orange key, then tap the icon. It should delete with no problem.

I’ve seen people that own Palm Pre smartphones that have constant problems with the device displaying the incorrect time. Here are the steps for the workaround.

1. Open the Date & Time app.

2. If the Time Zone is incorrect, flip the Network time zone switch to Off, then change the time zone. You can also set the time manually by switching Network Time to Off.

With the WebOS interface on the Palm Pixi, it’s not easy to figure out how to close an open application. Here’s how.

1. If the application is taking up the full screen, switch to Card View by flicking back in the gesture area.

2. Tap on the app you wish to close and flick it off the top of the screen.

The program will then fly off the top of the screen and be closed.

Remove apps from your Palm Pixi to free up some memory space on the smartphone.

1. Swipe over to the screen with the Device Info app.

2. Open Device Info.

3. Tap Software at the top of the screen.

4. Tap the application you wish to remove.

5. Tap Delete.

You can only delete apps that have been downloaded. Built in apps cannot be removed.

Find out which version of the WebOS your Palm Pixi is running.

1. Swipe over to the screen where there Device Info app is located, then open it.

2. The Version will be at the bottom of the screen.

Free space on your Palm Pixi by deleting some of the videos you don’t watch anymore. Unfortunately, there is no way to do this on the handheld itself. You have to attach it to your computer.

1. Connect your phone to your computer.

2. On the Pixi, tap USB Drive.

3. The device will show up as a removable drive on your computer.

4. Navigate to the video on the removable drive, and delete it.

If you want to clear all data off your Palm Pixi and begin again with factory defaults, you can perform a hard reset on the smartphone.

1. Open Device Info.

2. Tap Reset Options.

3. Tap Full Erase two times.

Turn Wi-Fi on or off on your Palm Pixi.

1. Open the Wi-Fi app.

2. Switch the Wi-Fi switch to On or Off as desired.

Trying to figure out how to turn the Palm Pre on or off? You’re not the only one.

There is a button on the top right of the device. It’s used to put the Pre into sleep and wake modes. If you press and hold this button it will also turn the device on or off.

Want to find the version of the WebOS on your Palm Pre smartphone? You can if you follow these steps:

1. Open Device Info from the Launcher (blue and white i icon).

2. Scroll down to Version.

If your Palm TX is having problems functioning due to freezing up, shutting off randomly or other erratic behavior, it may be time for a hard reset. This will wipe everything off the device so that you can start fresh.

1. Press and hold the Power button.

2. Keep holding the Power button while using the tip of the stylus or paper clip to press and release the tiny Reset button hole on the back of the device.

3. When the Palm Powered logo appears, release the Power button.

4. A prompt will appear about erasing all of the data on the handheld. Press Up and the hard reset will be completed.

You can’t delete a video from your Palm Pre on the handheld. You must hook it up to your computer and do it this way:

1. Open My Computer in Windows or your Finder on Mac.

2. Double-click the drive that your Palm Pre shows up as.

3. Highlight the video you wish to remove and press Delete on your keyboard.

Many Palm Pre owners are upset that the device will not sync with local versions of Microsoft Outlook. Without the ability to sync Outlook email, contacts or tasks, the device is useless. Older Palm devices always came with this capability built in, but that is no longer the case.

To Sync with local Outlook data, you will need to obtain a third-party solution called PocketMirror. Try the free trial to get a feel for it. If you like it, it does cost money to upgrade to the full version.

PocketMirror for the Pre only works with Outlook 2003 and 2007.

Palm Pre photo by Dekuwa

Change the default ringtone for incoming calls on your Palm Pre smartphone.

1. Open the Sounds & Ringtones app.

2. Tap the currently set ringtone.

3. Tap the ringtone you wish to use.

All done!

Set the amount of time that elapses before your Palm Pre decides to automatically turn off the screen.

1. From the launcher, open Screen & Lock.

2. Change the setting for Turn off after.