Can’t Sync iPhone Photos: ‘The iPhone “Name’s Phone” cannot be synced. You do not have enough access privileges for this operation.’

When trying to sync photos between your iPhone and your Mac, you get an error:

The iPhone “Name’s Phone” cannot be synced. You do not have enough access privileges for this operation.

To resolve this issue, you will need to delete the iPod Photo Cache file on your Mac.

1. Go to your Pictures folder (~/Pictures).

2. Hold down the Control button on your keyboard, click the iPhoto Library file and select Show Package Contents.

3. Locate the iPod Photo Cache folder and delete it.

Now try to run through the sync process. Hopefully it works now.

See also:

Can’t Sync Photos to iPhone…

Photo Sync creates iPod photo Cache


  1. veronica says

    i think i love you right now! i’ve been trying to fix my boyfriends ipod for MONTHS!! thanks so much

  2. pramod says

    thank you very very much……………………this will work exactly…………as you suggested

  3. Colin Thames says

    I know this is a late reply, but for those using Windows the Folder to delete is in your My Pictures library, or wherever you have chosen to sync your iPod or iPhone.

    Many thanks for the solution

  4. Gabriel says

    I was having this problem, only when i was trying to sync the album from my iPhoto. I even went to the genius bard this saturday and the only told me to restore as a new phone, and of course it didn’t work. After thinking for a while i went to the iPhoto cache and deleted the “iPod Photo Cache” folder and that was it!
    To find it go to the finder, select the iPhoto application and right click and then select “Show Package Contents”


  5. Heidi says

    Brilliant! I knew it had to be something small and hidden blocking me synching to my new computer! My kids have been salivating over my old laptop, so they will be very happy to have me turn it over to them now that I can synch my iPhone! Thanks again!

  6. Bob Kennedy says

    Alternate solution: Start iPhoto. Get error — “do you want to fix the permissions problem?” Tell it yes, let it finish, shut down iPhoto. Now sync iPhone.

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