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Q: How do you perform a Hard Reset on the BlackBerry Storm 9500 series device?
A: There are many steps featured on other sites using keyboard combinations, but none of them are a true Hard Reset. The only way to do an absolute Hard Reset is to pull the battery from the device for a few seconds, then place it back into the device. You can then clear the data off the Storm. This will solve problems if the BlackBerry Storm becomes frozen or is unresponsive.
I had my storm now for a month and last night it competely rebooted itself and never came back on.and now the light keeps flashing red.may someone please help me figure out what’s wrong with it
what do i do if my scree is just loading and its blank i doesnt give me the main menu at all is it broken?
I had my storm now for a month and last night it competely rebooted itself and never came back on.and now the light keeps flashing red.may someone please help me figure out what’s wrong with it
hi, I have a major problem with my bbstorm 1. The screen kept freezing up, the image sticks and is only wiped when I turn the screen sideways. Now the screen has gone completely black with nothing on the screen, now and again it displays the home screen then goes black again…. I took the battery out and left it,it still has the same problems…… PLEASE help, is this a hardware or software prob? would a os upgrade help?
the phone can restart the only way to do it
Right so ive bought myself a blackberry storm on contract this morning. The bloke from the store said charge it and you should be fine, so ive charged it and now its asking me for a password :S What do i do? Will be grateful for any answers
Joseph : Check the Blackberry KB Article KB18998. It details how to wipe the handheld from the PC.
Hey, my blackberry storm 9500 is getting on my nerves! it keeps coming up with “app error 523″ reset, so when i press reset, phone turns off, reboots, come on fine and then BAM, right back where i started!! P*****g me off now!! cant get in to anything on my phone. has anybody come across a solution for this? like, pressing some buttons to do a master reset or something? or is this going to be, taking it vodafone/blackberry and b***h slapping them?! any help would be most appreciated!!
Goto Options – Security Options – Security Wipe.
Then select the options. There will be checkbox
1. To wipe contact and emails
2. All installed Applications
3. All media files
Choose the options and then type “blackberry” and hit the enter. Give a couple of minutes then the process starts to wipe ur handheld device. It ask for the confirmation and then all set!
Only problem is after you type ‘blackberry’ and hit the enter key, “”ENTER KEY IS ARROW BUTTON”" it takes a minute to confirm. Be patient!
Ok well I can help some people here with a lot of their problems. Firstly for all the people with Java problems and other issues that want to just wipe their phone completely download BBSAK (BlackBerry Swiss Army Knife) and the latest firmware for your phone. Be sure that you are getting the firmware for YOUR phone and not for another one. Google “latest firmware for Blackberry Bold” for example. BBSAK can completely wipe your phone and everything on it to such a level that when the phone boots up it simply says NO OS FOUND.
Doing this will fix most problems related to corrupt files and other software errors including the problem where people that you phone can sometimes hear you or not. In fact ALL weird problems go away with the latest OS.
I have the continuous reboot error and this solution can’t fix that because the phone reboots too fast for me to use it. Battery pulls don’t work. I’m stumped. Looks like I’ll have to take it to the repair shop which means I have to wait 6 weeks for it…. Now that sucks.
Good luck. If anybody finds another way to reset the phone from a dead start please let me know.