Comments on: BlackBerry Bold: Hard/Soft Reset

By: Michåël

Michåël — Sun, 09 May 2010 16:16:27 +0000

I had the same problem(s) with my BlackBerry Bold 9000.

1.My phone would take sometimes up to 3 hours either on the white screen before moving to the home screen, or waiting and/or loading for up to 3 hours on the home screen or any application, and even during phone calls.
I took it back to an AT&T store, and they sent me to a Head Quarters in town where they exchanged it completely for a new one. Apparently is a viral issue that cant be solved; unless you get a new phone.

2. I flooded the Blackberry three days ago, and all I had to do was remove the battery completely, so the water damage indicator on the battery does not change. keep the phone off and dried for a few hours…. if it’s just water let it dry, if it’s a sticky liquid OPEN IT as soon as you have a chance. Look for a Video on YouTube on how to do this the tools you can find at any hardware store (or in Chinatown) for as low as US$3.00. Clean it up with a damp paper towel, around the keys, the motherboard, the battery and batter case. Don’t forget about the keys surrounding the phone.
Check if your microphone is working when making a phone-call. All you have to do is take the rubber piece an run water through it for a few seconds.

Ps. if after flooding the phone, the keys type random characters, and some keys dont work, cleaning the phone will solve it. Run water to the key pad (AFTER REMOVING IT FROM THE PHONE ONLY) and let it DRY before you reinstall it.

By: Michael

Michael — Fri, 07 May 2010 20:43:25 +0000

Typing “a” shows “uo” solved! After searching for two hours, I found a thread that solved this for many people and I just tried it and it worked. The problem is moisture getting into the roller ball. It could be from using your phone with moist fingers and it could build up over time. It is a bit strange that the roller ball affects the keypad but it does. “a” types “uo”, ball push does not work, the hang up key types something else. Remove the back and the battery. Take some rubbing alcohol on a tissue and place it on a flat table. Turn your phone over and run it over the alcohol so the ball rolls on the alcohol patch on the tissue. You can then take some alcohol on a q-tip and dap a bit more directly on the ball. Roll it with your finger. Then place it in your oven at the lowest temperature (like 150-200 degrees). Leave it in there for 20 minutes or so. Let it cool, put the battery back in and the back on. You should be good to go! Good luck.

By: Jarred

Jarred — Thu, 06 May 2010 12:39:45 +0000

I have a blackberry 9000 bold.it went white screen of death on me so i tried taking the battery out and putting it back in and no succses .so i tried taking my sim and memory card out then starded it up and works fine then i turned it off put my sim and memory card back in and now it works like new Goodluck

By: eduard H

eduard H — Tue, 06 Apr 2010 00:12:22 +0000

i have the bold 9700 for 3months now and for 2 days now it justt froze on me n than the scren went black n onli says blackberry n the white line under it loads about 70% and stops i tried takn battery out and doin diff reseets but wont load to the main page can any1 help with this pleasee i need my contactss ??? thankkk uuu every1

By: subhash

subhash — Tue, 02 Mar 2010 15:37:26 +0000

thank you …! but dont delet contacts??

By: Steven Priem

Steven Priem — Sun, 07 Feb 2010 10:34:23 +0000

My Blackberry Bold 9000 is approximately 3 months old. Bought in Nigeria and it is/was registered with Blackberry. I also used through my provider (Zain) the internet services.
During a trip to the Netherlands my Blackberry went dead and shows the following message: ‘Radio core catfailed’, ‘Reset’.
I have tried to reset etc. etc. What happened?

By: Sherri

Sherri — Tue, 26 Jan 2010 14:04:46 +0000

my blackberry is only allowing me to get into sent/received calls and the contacts. The alarm was set for this morning. It went off and was frozen so that I could not shut it off for the day. I could shut it off for five minutes with the rollerball, but then it would come back on. The roller ball allows me to go into the menue, and move around to select. When I select a command it goes straight back into my contact list.

By: Doug Davis

Doug Davis — Tue, 12 Jan 2010 18:18:27 +0000

I have exactly the same problem as Paul Carden (comment 3 above) – when i press the a button it types uo, the roller ball wont select anything, and once i make a phone call i cant hang it up. any help please.-

they said at the ATT store they’ve never seen this problem now that i’ve seen Vince’s comments I feel much better that it is a Blackberry problem and not mine for mistreating my phone.
has anyone else experienced this?

when i press the a button it types uo, the roller ball wont select anything, and once i make a phone call i cant hang it up

By: Vince Strawson

Vince Strawson — Sat, 19 Sep 2009 17:57:39 +0000

By: admin

admin — Sat, 29 Aug 2009 07:07:12 +0000

@Dany – Restart in Safe Mode. Hold down Escape while it boots. If it starts up then, you may have to uninstall some third party applications that are causing the problem.