Users of the Asus Transformer Prime tablet are often hit with a problem where the device won’t turn on. If you’re experiencing the same problem, we have some steps you can try.
First, it may seem simple, but make sure you have charged the Transformer Prime properly. If you’ve just purchased the device, it’s recommended that you charge it for at least 8 hours before turning it on the first time. Charge it using the wall adapter, not your computer as charging via USB can take much longer.
Also ensure that you are pressing and holding the Power button to turn it on. Tapping it once without holding it will not turn it on.
If you are sure you have enough battery power and you are doing everything properly, try the following steps:
1. Press and hold the Volume Down button, then press and hold the Power button.
2. Continue to hold both buttons until the screen powers on. Once you see an image on the screen, let go of the buttons.
3. Press the Volume Up button. The device should power on normally.
If none of these steps worked for you, you may want to contact Asus. The device may need to be sent in for repairs.